SUPERVISOR CLERICAL SUPPORT - CARE COORDINATION

Company: Presbyterian Healthcare Services
Location: Albuquerque
Posted on: January 17, 2020

Job Description:

Job Description Type of Opportunity: Full Time FTE: 1.****** Exempt: Yes Work Schedule: Days Department: Care Coordination Summary: Schedules, assigns and supervises the work of the clerical PMG staff. Acts as a resource person to other supervisors in the department *Interviews and hires clerical Staff Support. *Prepares work schedules, assigns personnel, evaluates work performance and initiates/makes recommendations for personnel actions. *Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Adheres to JCAHO and ACR guidelines. *Monitors and orders supplies as needed and follows financial guidelines for maintaining optimal budgetary compliance. *Accountable for daily business processes and PBO communication. Responsible for data gathering for operational analysis of site. Oversees compliance with policies and regulatory requirements. Coordinates CQI initiatives. *Oversees daily activities of the clerical staff to optimize productivity and census manages when appropriate. - Performs the duties of the Administrative Staff Support as needed. *Participates in the planning processes and formatting budget preparation and ongoing monitoring as part of the team. Participate in personal and team development of clerical employees. *Acts as on site resource for project teams and collaborates with other members of leadership team. *Assists front line operational function as needed. *Attends meetings as required and participates on committees as needed. *Functions as liaison between physicians and clerical support staff. *Enhances professional growth and development through participation in education programs, current literature, in service meetings and workshops. *Initiates and/or participates in the evaluation of clerical procedures, problem resolution and system changes.Competencies and skills: Nonessential: - SKILL-Critical thinking and attention to detail. - SKILL-Ability to effectively interact with customers to understand their needs and explain data - SKILL-Microsoft Office - Organizational Skills - SKILL-Ability to deal with all levels of staff and management within the organization, board members, as well as the public, under highly stressful conditions. - SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies. - SKILL-Able to work under limited supervision, self manage work time and projects, resolve issues with minimal assistance. - SKILL-Written communication Benefits Benefits are effective day-one (for .45 FTE and above) and include: - Competitive salaries - Full medical, dental and vision insurance - Flexible spending accounts (FSAs) - Free wellness programs - Paid time off (PTO) - Retirement plans, including matching employer contributions - Continuing education and career development opportunities - Life insurance and short/long term disability programs About Us Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans. We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come. About New Mexico New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great. Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC. New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Requisition ID: 2020-13191 Street: 9521 San Mateo NE Name: UM LTC JobTitle: SUPERVISOR CLERICAL SUPPORT - CARE COORDINATION

Keywords: Presbyterian Healthcare Services, Albuquerque , SUPERVISOR CLERICAL SUPPORT - CARE COORDINATION, Administration, Clerical , Albuquerque, New Mexico