Counter Sales - Counter Salesperson
Company: Hajoca Corporation
Location: Albuquerque
Posted on: September 18, 2023
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Job Description:
Counter Sales - Counter Salesperson
Albuquerque, NM, USA Req #5258
Friday, August 11, 2023
Hajoca Corporation is one of the country's largest privately-held
wholesale distributors of plumbing, heating & cooling, and
industrial supplies. Founded in 1858, Hajoca is a company based on
the principles of "Service, Integrity, Reliability," and on
relationships of trust and support with teammates, customers, and
suppliers. Throughout its history, Hajoca has played an active role
in shaping advances in plumbing. However, we attribute our success
to two simple truths; a unique business philosophy and talented
people. Hajoca is all about the people, who give us our advantage,
and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized
environment where each of our locations, called Profit Centers
(PCs), is run by the Profit Center Manager as if it were their own
small business. A typical is the heart of our business and consists
of a warehouse, counter, sales office, and (sometimes) a showroom.
Our PCs conduct business under and offer a customized business
approach, honoring what's special about each local marketplace.
Dahl Plumbing is one of those trade names and is looking for a
Counter Salesperson at their Albuquerque location. Dahl Plumbing
has serviced the area for over 40 years!
Pay for this position is between $19 and $21 per hour at this
location.
Are you outgoing and value customer service? Are you knowledgeable
and service-oriented? Do you have the determination to close sales
and build lasting relationships with new and existing customers? If
so, we'd like you to join our team as a Counter Salesperson.
About the Role:
You will:
Provide sales and support to walk-in customers at our will-call
sales counters, ensuring the highest levels of customer
satisfaction.
Maintain, stock, and clean the counter sales area merchandise and
displays, and support Inside Sales and Outside Sales
activities.
Confidently assist customers who purchase and/or pick up
merchandise at the Profit Center.
Accurately process and fill Sales Orders generated at the sales
counter.
Provide customers with reliable information regarding product
specifications, pricing, and availability.
Keep counter area and merchandise displays clean, neat, current,
stocked and safely displayed.
Ensure security and control is upheld at this primary point of
customer contact.
Communicate to the Profit Center Manager and Credit Manager any
changes in a customer's business that might cause a credit
risk.
Process cash sale returns and refund paperwork in accordance with
Company policy and procedure.
Inform supervisor of inventory levels or stock depletions that
could impact customer service levels.
Assist co-workers in servicing customers, including answering
incoming calls, stocking merchandise in the warehouse, and pulling
orders for delivery.
About You:
High school diploma or equivalent
1-2 years experience in customer service or counter sales;
contractor sales preferred
Knowledge of products sold in the Profit Center
Plumbing experience is a plus.
Spanish speaking is a plus.
Hydronic heating and HVAC experience is a plus.
Our ideal candidate will also:
Have outstanding customer service, verbal communication, and
generous listening skills.
Have comprehensive knowledge of product; able to suggest associated
products for purchase.
Be able to build and maintain a positive working relationship with
customers, vendors and co-workers
Be able to ask probing questions to understand customer needs,
overcome objections by recommending profitable solutions, and ask
for the order.
Know of, be able to apply and practice safety precautions in a
warehouse and material handling environment.
Be able to learn to operate warehouse material-handling
equipment.
Be able to learn to operate and demonstrate hand tools.
Be able to add, subtract, multiply, and divide, using whole
numbers, common fractions, and decimals.
Be able to learn and operate the computer related systems used to
process orders.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their
talents to drive business and want to share in the financial
success their efforts yield. In addition to a competitive starting
wage, we offer a Profit-Sharing Program that provides each team
member with an opportunity to earn a direct share of the profits on
an annual basis. In addition to our generous compensation package,
Hajoca also offers:
Medical, dental, vision, and prescription coverage
401(k)
Retirement cash account with company contributions
Life insurance
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time
Targeted training programs focused on your personal and
professional growth
EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action
Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity/expression, national origin, age, veteran status,
disability, or any other protected category pursuant to federal,
state or local laws and will not be discriminated against on the
basis of any such categories/status. Hajoca values diversity,
equity and inclusion and this policy applies to all employment
practices at Hajoca. Hajoca is committed to providing reasonable
accommodations for qualified individuals with disabilities
including, but not limited to, during the application process.
Please let us know if you need assistance or an accommodation due
to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon
pre-employment drug screening, and successful completion of a
criminal background investigation subject to any federal, state and
local laws.
Other details
Pay Type Hourly
Min Hiring Rate $19.00
Max Hiring Rate $21.00
Albuquerque, NM, USA
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