Salesperson
Company: LHM Casa Chevrolet
Location: Albuquerque
Posted on: January 26, 2023
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Job Description:
Join a Winning Team at Larry H. Miller Automotive GroupIf you're
looking for an opportunity to be appreciated and involved in your
career, your search is complete.We have a great history of
providing excellent career opportunities for individuals who want
to grow within the company.Follow Larry H. Miller Dealerships
onFacebookandLinkedInto learn more about us and current open
positions.BenefitsWe offer you and your family members a
comprehensive benefits package including medical, vision,
prescription drugs, dental, life and disability insurance, and a
401(k)-retirement plan.Health CarePaid Time offPaid Holidays401(k)
PlanDental CareDisability InsuranceLife InsuranceFlexible Spending
AccountEmployee Assistance ProgramEmployee DiscountsWellness
ProgramLarry H. Miller Dealerships' Job DescriptionAutomotive
SalespersonPrimary Responsibilities:The Automotive Salesperson is
expected to:Protect the legal, financial and moral wellbeing of the
Larry H. Miller Dealerships'.Understand and adhere to group sales
process to promote sales and customer service satisfaction. Seek
ways to continuously exceed employee, customer and market
expectations through business operations and efficiencies.Be a
teacher to support the efforts of other employees to be successful.
Reports to: General Sales ManagerEssential Job Functions:1.
Maximize Production, Customer Service and Profitability. ---Adhere
to Larry H. Miller Dealerships' new vehicle sales process to
achieve or exceed group standards such as sales production, gross
profit and applicable benchmarks which result in profitability and
customer service satisfaction. ---Build and maintain a remarkable
customer centered sales and service experience. ---Maintain
thorough knowledge of current automotive products, features,
benefits, specifications, prices, options, models and equipment to
effectively communicate with customers and exceed customer
satisfaction benchmarks. ---Recommend, select, and help locate or
obtain inventory based on customer needs and desires. ---Prospect
on a day-to-day basis by phone, mail, email and person to person. o
Maintain a prospective development plan. ---Follow up with
customers regularly to ensure ongoing sales and service
relationships are maintained. ---Monitor, track and strive to meet
sales goals each month.---Complete and maintain all Larry H. Miller
Dealerships' and Factory required training.---Maintain employee,
customer and vendor confidence and protect operations by utilizing
discretion when handling sensitive and confidential
information.---Maintain ability to handle job stress and effective
interaction with others in the workplace. ---Complete all other job
duties as requested by management. 2. Operate with
Integrity---Demand the highest ethical standards from self and
others. o Maintain composure within the workplace as well as
outside the workplace when interacting or representing the Larry H.
Miller Dealerships'. ---Set an example of positive attitude and
professionalism, including a neat, orderly and safe work
environment. ---Assist in resolving customer complaints in a timely
and professional manner while working closely with management.
Physical Demands:---Work performed in a dealership setting due to
the necessity to work in person with employees, customers and
vendors. ---Must be able to sit, stand, bend, reach, talk, hear,
use hands and fingers and move about facilities. ---Required vision
include close vision, distance vision, peripheral vision and the
ability to adjust focus. ---While performing the duties of the job,
the employee is exposed to weather conditions precedent at that
time. ---Required to lift-up to a minimum of 10lbs. ---Required to
operate equipment and move vehicles in a safe manner at all times.
---Regular attendance and timeliness as set forth within the work
schedule designated by department supervisor/manager is required.
---Regularly required to work various hours and frequently 40+
hours per week.Minimum Qualifications:1. Education---High school
diploma or the equivalent.2. Experience---1+ years of sales
experience. 3. Certifications---Maintain valid driver's license and
MVR record within company policy requirements.---Applicable state
license(s) to sell automotive products. 4. Skills---Communication-
Basic ability to read and write, ability to effectively convey
information to others, apply active listening by taking the time to
understand the points being made by employees and customers, being
aware of other's reactions and understanding why they react as they
do. ---Critical thinking- Using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems. ---Information Ordering- The ability to
arrange things or actions in a certain order or pattern according
to a specific rule or set of rules (e.g., patters of numbers,
letters, words, pictures, mathematical operations).---Resolving
conflicts and negotiating with others- The ability to handle
complaints, settle disputes and resolve grievances and conflicts or
otherwise negotiating with others. 5. Knowledge---Interacting with
Computers- Using computers and computer systems (including hardware
and software) to program, write software, set up functions, enter
data, or process information. Knowledge of Microsoft Office
products is required. ---Knowledge of Larry H. Miller Dealerships'
current company management systems desirable.---Clerical-
Administrative and clerical procedures and systems such as word
processing, file and record management, and other office procedures
and terminology. ---English Language- Knowledge of the structure
and content of the English language including the meaning and
spelling of words, rules of composition, and grammar. ---Customer
and Personal Service- Knowledge of principles and process for
providing customer and personal services. This includes customer
needs assessment, meeting quality standards for services, and
evaluation of customer satisfaction. ---Sales and Marketing-
Knowledge of principles and methods for showing, promoting, and
selling products or services. This includes marketing strategy and
tactics, product demonstration, sales techniques, and sales control
systems. General Standards:To perform the job successfully, an
individual should demonstrate the following
competencies:Adaptability- Ability to adapt to changes in the work
environment, manages competing demands and is able to deal with
frequent change, delays or unexpected events. Selective Attention-
Concentrate on a task over a period of time without being
distracted. Making Decisions and Solving Problems- Analyzing
information and evaluating results to choose the best solution and
solve problems. Interpersonal Skills- Maintains confidentiality,
remains open to others' ideas and exhibits willingness to try new
things. Leadership- Ethical leadership and followership behaviors
which promote Larry H. Miller standards and result in a cohesive
and effective team. Compliance- Understanding of and adherence to
all Company standards, state and federal laws and regulations as
well as product pricing guidelines of all lenders, agencies or
business partners. Customer Service- Providing excellent customer
service through the defined Larry H. Miller processes which promote
efficiencies, fairness and cost effectiveness. Ethics/Integrity-
Representing the Larry H. Miller Dealerships' by conducting
yourself in a professional and courteous manner that demonstrates
integrity and avoiding actual or perceived conflicts of interest.
Complying with company standards and business ethics. Oral
Communication- Clearly identifying and professionally expressing
issues in positive or negative situations. Planning/Organizing-
Prioritizing and planning work activities and using time
effectively. Quality- Demonstrating accuracy and thoroughness and
monitoring your work to ensure quality. Dependability- Consistent,
punctual attendance at work; following instructions; responding to
management direction; and soliciting feedback to improve
performance. Time Management- The ability to integrate methods of
time management to provide a consistent and effective workflow that
is cohesive for the department and team. Safety and Security-
Observing safety and security procedures and using equipment and
materials properly. Company management reserves the right to add
to, change or retract portions of this job description. Employee is
required to adhere to the qualifications, duties and conditions of
any revised job description.
Keywords: LHM Casa Chevrolet, Albuquerque , Salesperson, Sales , Albuquerque, New Mexico
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