Hotel Front Desk Agent

Company: Crowne Plaza Hotel - Midtown
Location: Albuquerque
Posted on: November 26, 2022

Job Description:

*Our Hotel Front Desk Agent is the first point of contact with our guests, and works to assist our guests with check-in and check-out as well as many other needs to ensure an outstanding experience during their stay.*

As a representative of the hotel, a successful Hotel Front Desk Agent will have a passion for promoting an enjoyable experience to exceed our guests expectations and will be dynamic, friendly, helpful, team-oriented and professional at all times; will possess excellent oral and written communication and computer skills; will focus on attention to detail and follow-through; and will be able to multi-task and handle busy situations with grace.

*We offer our Hotel Front Desk Agents a positive, team-oriented work environment with competitive earnings and benefit options including: insurance (medical, dental, vision, short-term disability, voluntary life, wellness rewards, employee assistance program), 401(k), paid time off, hotel room discounts world-wide, free parking, and employee shift meal.*

Previous experience in hospitality or customer service is preferred for our Hotel Front Desk Agents, but not required. We are absolutely willing to train someone with an interest in hospitality!

We do ask for flexibility in scheduling, including holidays and weekends.

Crowne Plaza Albuquerque is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance

Experience:
* Customer service: 1 year (Required)
* Hotel experience: 1 year (Preferred)
* Guest services: 1 year (Preferred)
* Front desk: 1 year (Preferred)
* Hospitality: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Crowne Plaza Hotel - Midtown, Albuquerque , Hotel Front Desk Agent, Sales , Albuquerque, New Mexico