Customer Service Representative - Work From Home - Must be Local
Company: NORC Albuquerque
Posted on: June 24, 2022
ONLY LOCAL CANDIDATES NEED TO APPLY - Must be located in
TEACHERS, COLLEGE STUDENTS, & RETIREES ARE WELCOME TO APPLY!
JOB DESCRIPTION:Telephone Interviewers are primarily responsible
for screening and interviewing respondents over the phone. No sales
or quotas! They talk to people across the country from all walks of
life and even from around the world to obtain information on issues
such as health care, employment, and education. The data collected
provides insight for informed decisions and contributes to a better
understanding of important issues facing American society.
WHAT WE OFFER:
- Competitive pay: Excellent starting wage of $15.00 per hour for
regular interviewers, and $15.50 per hour for Spanish/English
- Work from home opportunity
- Possibilities for promotion and pay increase within the first
nine months and then every six months
- Flexible hours: Work between 20-28 hours by selecting from
available evening and weekend shifts
- Convenient location
- Paid orientation and training
- All NORC employees and contractors - including those working
remotely - must be fully vaccinated (as defined by current CDC
guidance) against COVID-19. NORC is committed to providing a safe
and healthy work environment.
- Must be a self-motivated individual of at least 18 years of age
that can adhere to a work schedule.
- Must be able to sit and use a telephone headset, dial telephone
numbers, use a computer keyboard, and read a script on a
standard-size computer monitor for up to four (4) hours
- Knowledge of a PC Windows environment required.
- All employees hired for this position must present evidence of
their identity and authorization to work in the United States (I9
- If you are interested in working from home, NORC will provide
computer-assisted telephone interviewing (CATI) equipment, but you
must provide the following:
- Stable high-speed internet connection required of at least
10mbps download speeds. A direct internet connection from the modem
to the computer is preferred.
- Dedicated access to a cell phone and the ability to turn off
notifications or incoming calls during working times.
- Quiet, private place to conduct interviews.
ARE YOU OUR IDEAL CANDIDATE? Successful interviewers are people of
all ages and backgrounds with good communication skills who
appreciate a flexible work schedule and are looking for meaningful
part-time work. Spanish bilingual candidates are strongly
ABOUT TELEPHONE SURVEY AND SUPPORT OPERATIONS (TSSO): TSSO staff
are vital to our nationwide survey research operation. Interviewers
talk to people from all walks of life to obtain information on
issues such as health care, employment, and education. The work we
do at NORC has lasting social significance, and the data we gather
helps legislators and others involved in setting policy make
informed decisions for the welfare of all Americans.
ABOUT NORC: NORC at the University of Chicago is an objective,
non-partisan research institution that delivers reliable data and
rigorous analysis to guide critical programmatic, business, and
policy decisions. Since 1941, NORC has conducted groundbreaking
studies, created and applied innovative methods and tools, and
advanced principles of scientific integrity and collaboration.
Today, government, corporate, and nonprofit clients around the
world partner with NORC to transform increasingly complex
information into useful knowledge.
EEO STATEMENT: NORC is an affirmative action, equal opportunity
employer that values and actively seeks diversity in the workforce.
NORC evaluates qualified applicants without regard to race, color,
religion, sex, national origin, disability, veteran status, sexual
orientation, gender identity, and other legally protected
Apply online with us today! Only those who complete the online
application will be considered for this position. We look forward
to your online application!
Keywords: NORC Albuquerque, Albuquerque , Customer Service Representative - Work From Home - Must be Local, Sales , Albuquerque, New Mexico
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