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Customer Service Rep

Company: Lincare
Location: Socorro
Posted on: January 13, 2022

Job Description:

Lincare Inc.SOCORRO-NM11 Generous Sign-On Bonus Offered to Eligible New Hires work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients partner with physicians and other health care providers to facilitate the ongoing medical care of their patients make a difference in the growth of an organization and the quality of care they offer their patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: Connecting with patients and health care providers to provide outcome-based solutions for our physician referral sources and existing patient population Submitting new orders and monitoring their completion, from initiation to setup, working closely with the clinical, sales, and service departments Preparing and analyzing the billing and setup paperwork for patient services Working closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommending potential products or services to management by collecting patient information and analyzing customer needs Actively participating in the training of new customer service and sales personnel CSR High school diploma or GED required Ability to learn and apply market and product information, as well as patient billing and insurance requirements Problem solving skills Documentation skills Listening skills Adept at resolving conflict Ability to analyze information Multitasking capabilities Computer and technological literacy Positive and professional personal image Physical Demands: This employee must occasionally lift and/or move up to 25 pounds.

Keywords: Lincare, Albuquerque , Customer Service Rep, Sales , Socorro, New Mexico

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