Customer Service Representative
Company: LQ Digital
Location: Albuquerque
Posted on: February 25, 2021
|
|
Job Description:
Albuquerque, NM Qual Team / LQ Digital is a customer acquisition
company with a simple goal: To help brands win more profitable
customers digitally.
The company is $50M+ in revenue and is profitable. It's backed by
private equity firm Housatonic Partners. LQ Digital is
Headquartered in the East Bay, CA with offices in Austin, Tx,
Riverside, CA, and Shelton, CT.
To continue our growth and success we need people on our team who
enjoy talking to people over the phone to help them and our clients
build successful, lasting relationships. Your typical day involves
making and taking calls to and from customers to qualify them prior
to transferring them to a sales representative at the client. The
conversations are primarily with people who have inquired about our
clients' services or our clients have an offer for their existing
customers to get more from their current services. Our clients come
from many different businesses that include mortgages, insurance,
education, and other consumer services.
We are looking for people who take pride in getting the job done
for our clients.
You will be a great fit with our team if you:
Are comfortable talking over the phone helping people
Have a positive, professional attitude
Are a highly motivated self-starter with a strong work ethic
Education: High school graduate or equivalent
Responsibilities:
Work with customers over the phone on outbound and inbound
calls
Successfully use scripts to guide conversations
Record information on the consumer conversation using LQ
systems
Work with different clients and campaigns
Provide quality customer experiences
Job Requirements:
Strong communication skills
Experience working with computers
A quiet work space that is free from noise or distractions
Previous call center or customer service experience a plus
Military sensitivity a plus
Must be a New Mexico resident
Technical Requirements:
Hardware Requirements (Minimum):
--- Computer Type: Windows-based Desktop or Laptop PC ONLY.
(Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems
are NOT compatible)
--- Operating System: Windows 10
--- Screen Requirements: Minimum required screen resolution is
1366x768. If you have a laptop a separate monitor (19" or larger)
is highly recommended
--- RAM: 4 GB (minimum)
--- CPU Processor Speed: Dual Core 2 GHz (minimum)
--- Free Disk Space: 20 GB (minimum)
--- USB Ports: 2 available (minimum)
--- USB Headset: Logitech H390 or equivalent
--- Mouse: Standard mouse. No touchpads.
--- Anti-Virus Enabled: Windows Defender or Microsoft Essentials
(Pre-installed on most Windows systems)
--- NOTE : Once our office opens, we will distribute company issued
laptops.
Internet Requirements (Minimum):
--- Connection Type: Home DSL, Cable, or Fiber with wired Ethernet
connection required. Private/public WiFi, WiMax, Satellite,
dial-up, cellular, and/or Hotspots are NOT compatible
--- Connection Speed: Consistent download speed 5 MB; upload speed
3 MB. Higher is better. Search Google for "Speed Test" to check
your speed).
Salary: Starting at $ 14.00 per hour, plus eligible for $1/hour
quarterly bonus.
Hours: Full-time and part-time with shifts available between 7am
and 7pm MST
Benefits: We offer a competitive salary based on experience and a
comprehensive benefits package including:
Flexible work schedule, minimum 32 hours
Paid Time Off
Medical, Dental, and Vision coverage
Medical/Dependent flexible spending account (FSA)
Health Savings Account (HSA)
401k
Short Term Disability
Life Insurance
Accident Insurance
Critical Illness Insurance
This position will initially be remote, and will transfer back into
office in downtown Albuquerque, once we can safely do so. Target
date is Q3 2021, subject to New Mexico quarantine orders.
PM20 PI130799863
Keywords: LQ Digital, Albuquerque , Customer Service Representative, Sales , Albuquerque, New Mexico
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales JobsLicensed Medicare Insurance Agent - On-demand employment, work when you want, remotely Description: Considered the -gold rush- of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...) Company: ASSURANCE Independent Agents Location: Socorro Posted on: 03/8/2021 Immediate Openings - Work from Home Sales Rep - $18.00 base-appt Description: Our company that has been around for over 35 years is looking to fill part time sales positions, with an option to work full time. Previous sales or work experience not required, we provide all of the (more...) Company: Vector Marketing Location: Pagosa Springs Posted on: 03/8/2021 Work from home Notary Signing Agent Description: Certified Mobile Notary Service https://certifiedmobilenotaryservice.com is seeking for someone to fill the position of a Loan Closer to work remotely in the U.S. POSITION DESCRIPTION: The Loan Closer (more...) Company: Certified Mobile Notary Service Location: Albuquerque Posted on: 03/8/2021 Border Patrol Agent Description: Find your calling. Protect your country. Apply now. br br Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting to cross (more...) Company: U.S. Customs and Border Protection Location: Grants Posted on: 03/8/2021 Immediate Openings - Work from Home Sales Rep - $18.00 base-appt Description: Our company that has been around for over 35 years is looking to fill part time sales positions, with an option to work full time. Previous sales or work experience not required, we provide all of the (more...) Company: Vector Marketing Location: Albuquerque Posted on: 03/8/2021 Border Patrol Agent Description: Find your calling. Protect your country. Apply now. br br Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting to cross (more...) Company: U.S. Customs and Border Protection Location: Rio Rancho Posted on: 03/8/2021 Licensed Medicare Insurance Agent - Flex remote role, make your own hours Description: Considered the -gold rush- of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...) Company: ASSURANCE Independent Agents Location: Grants Posted on: 03/8/2021 Border Patrol Agent Description: Find your calling. Protect your country. Apply now. br br Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting to cross (more...) Company: U.S. Customs and Border Protection Location: Albuquerque Posted on: 03/8/2021 Rock Star Work @ Home Customer Service Agent Description: Job Description- Must live in the State of New Mexico-to be eligible br In these very uncertain times don't miss this opportunity to secure meaningful full-time employment with an amazing team from (more...) Company: TeamHGS Location: Corrales Posted on: 03/8/2021 Immediate Openings - Work from Home Sales Rep - $18.00 base-appt Description: Our company that has been around for over 35 years is looking to fill part time sales positions, with an option to work full time. Previous sales or work experience not required, we provide all of the (more...) Company: Vector Marketing Location: Gallup Posted on: 03/8/2021 |