Classified Windows Desktop Support Technician
Company: ECS Federal, LLC
Location: Albuquerque
Posted on: January 27, 2023
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Job Description:
ECS is seeking a Classified Windows Desktop Support Technician
to work in our Albuquerque, NM office. Job Description:ECS is
looking for a Classified Windows Desktop Support Technician,
providing support for a major national laboratory in Albuquerque,
NM! As a Classified Windows Desktop Support Technician, you will
perform task-based and project-based work. You will receive tasks
from a variety of sources to include Email, IM, phone, ticketing
systems and in person. You will self-identify projects and also
receive them from the customers. You will perform software installs
and configuration, hardware installs and configuration, software
troubleshooting and problem resolution. We use various methods to
record work done (ticketing system, SharePoint, etc.) We regularly
perform inventory management of spare IT equipment (Computers,
monitors, IT peripherals). As a Classified Windows Desktop Support
Technician, the candidate will be expected to support desktop
systems as well as OT (Obsolete Technology) and IOT (Internet of
Things) equipment in both networked and standalone environments,
responding, documenting, and closing tickets as submitted.
Candidate will need the ability to partner with other IT teams such
as corporate cyber security, firewall and proxy teams. Required
Skills: Current DOE Q clearance or DOD Top Secret clearance
Bachelors degree in IT related field plus 2 years of Windows
desktop support experience. Without a degree, this position
requires 8 total years of IT experience (four years of this
experience must be supporting Windows desktops).Knowledge and
experience of Windows desktop support, including build, install,
configure, patch, remediate and troubleshoot Windows machines,
peripherals and other computing devices connected.Knowledge and
experience with both physical and virtual Windows desktops.Ability
to provide customer support by phone, email and in-person.Ability
to work with suppliersApplication supportWillingness to work on
obsolete, non-standard, and standalone equipment Desired
Skills:Self-motivated individual who can work independently on
tasks and projectsDesire to expand and grow knowledge and
skillsets.Previous experience supporting Linux OS. ECS is an equal
opportunity employer and does not discriminate or allow
discrimination on the basis of race, color, religion, gender, age,
national origin, citizenship, disability, veteran status or any
other classification protected by federal, state, or local law. ECS
promotes affirmative action for minorities, women, disabled
persons, and veterans. ECS is a leading mid-sized provider of
technology services to the United States Federal Government. We are
focused on people, values and purpose. Every day, our 3000+
employees focus on providing their technical talent to support the
Federal Agencies and Departments of the US Government to serve,
protect and defend the American
People.PDN-980fa4d5-2f1f-410c-ba14-38f52ad2b265
Keywords: ECS Federal, LLC, Albuquerque , Classified Windows Desktop Support Technician, Professions , Albuquerque, New Mexico
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here to apply!
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