Client Relationship Consultant Banker 4
Company: US Bank National Assoc
Location: Albuquerque
Posted on: May 16, 2022
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Job Description:
At U.S. Bank, we're passionate about helping customers and the
communities where we live and work. The fifth-largest bank in the
United States, we're one of the country's most respected,
innovative and successful financial institutions. U.S. Bank is an
equal opportunity employer committed to creating a diverse
workforce. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, among
other factors.Job DescriptionClient Relationship Consultants build
relationships with customers, engaging them via multiple channels
including in-person, by appointment, and virtually to provide the
best possible counsel while adapting a digital first mindset.
Strong client relationships are based on trust, assessing and
attending to customers' banking needs, obtaining and processing
customer and account information, demonstrating and educating
clients on available deposit and loan products and services, and
recommending solutions based on each customer's unique goals and
needs.Builds and fosters relationships with clients through
proactive outreach and follow up, asking questions and learning
about their financial needs, and banking channel preferences.
Identifies solutions for new and existing clients based on their
needs by effectively engaging and communicating with clients.
Maintains a working knowledge of consumer and business banking
products and services including digital products and services.
Provides a consistent optimal client experience, including greeting
clients and processing basic transactions. Develops collaborative
partnerships with branch team members and partners to best serve
clients. Opens new consumer and business accounts, completes
service requests and submits credit applications. Proactively
educates clients on emerging and self-service digital products and
services to assist with meeting their financial needs. Leverages
available resources and technologies to optimize the client
experience and serve our clients with operational excellence and
accuracy.This position requires National Mortgage Licensing System
(NMLS) registration under the terms of the S.A.F.E. Act of 2008 and
Regulation Z. You will be subject to the required registration
process, which includes a criminal background and credit check.
Failure to meet or maintain any of the NMLS registration
requirements, including maintaining a satisfactory criminal and
credit record, may result in a rescission of your offer or
termination of employment.Basic Qualifications- High school diploma
or equivalent- Five or more years of customer service experience-
Five or more years of sales experiencePreferred Skills/Experience-
Proven ability to build and foster relationships with clients
through proactive outreach and follow up- Ability to effectively
engage and communicate with clients- Advanced knowledge of
applicable bank and branch policies, procedures and support
systems- Thorough knowledge of all retail products and services-
Proven customer service and interpersonal skills- Experience in
participating in sales campaigns/promotions- Experience with using
and demonstrating digital products and self-service technologies-
Ability to explore and identify a customer's true needs while
leveraging a digital first mindset- Demonstrated advanced level of
proficiency in making appropriate recommendations that meet
customer's needs both reactively and proactively- Experience in the
financial services industry preferredBenefits: Take care of
yourself and your family with U.S. Bank employee benefits. We know
that healthy employees are happy employees, and we believe that
work/life balance should be easy to achieve. That's why we share
the cost of benefits and offer a variety of programs, resources and
support you need to bring your full self to work and stay present
and committed to the people who matter most - your family.Learn all
about U.S. Bank employee benefits, including tuition reimbursement,
retirement plans and more, by visiting usbank.com/careers.EEO is
the LawApplicants can learn more about the company's status as an
equal opportunity employer by viewing the federal EEO is the Law
poster.E-VerifyU.S. Bank participates in the U.S. Department of
Homeland Security E-Verify program in all facilities located in the
United States and certain U.S. territories. The E-Verify program is
an Internet-based employment eligibility verification system
operated by the U.S. Citizenship and Immigration Services. Learn
more about the E-Verify program.
Keywords: US Bank National Assoc, Albuquerque , Client Relationship Consultant Banker 4, Professions , Albuquerque, New Mexico
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