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Accounts Receivable Technician

Company: UNM Medical Group
Location: Albuquerque
Posted on: January 13, 2022

Job Description:

UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.
Summary
Under general supervision, performs a variety of complex functions to resolve involved billing problems and issues, and maintains appropriate ledgers. Researches and provides reports on resolved invoices. Performs complex analyses of patient accounts, patient payments, and remittance advices from third party payers; posts complex account adjustment, transfers, and other actions. Initiates correspondence to responsible parties or third party payers, as applicable.
Duties and Responsibilities


  • Analyzes and investigates reimbursements from third party payors, such as Medicare, Champus, Medicaid, Salud, HMO's, and other payors, to determine if contracted amount has been allowed; researches and analyzes third party payor remittance documentation to determine priority of payment and application of adjustments.
  • Reconciles and applies changes to patient invoices and account to correct account issues; initiates inquiries, either by phone or in writing, to third party payors, and/or patients to resolve reimbursement and credit balance issues.
  • Responds to requests from third party payors and/or patients regarding reimbursement problems and issues.
  • Interacts with and advises internal staff regarding billing and documentation policies, procedures, and serves as liaison with other department representatives to resolve reimbursement and/or credit balance issues.
  • Prepares adjustment and refund request forms.
  • Collects, analyzes, and summarizes data for preparation of statistical reports; creates and maintains specified data files and logs, maintains computerized systems for collection and tracking of data, and assists in the preparation of reports.
  • Ensures strict confidentiality of patient medical and financial records, in compliance with federal and state patient privacy legislation.
  • Assists in departmental problem solving, project planning, and the development and execution of departmental goals and objectives.
  • May provide task-specific support and guidance to other techs, as appropriate.


  • Performs miscellaneous job-related duties as assigned.

    Minimum Job Requirements
    High school diploma or GED with at least 5 years of experience that is directly related to the duties and responsibilities specified. Verification of education and licensure (if applicable) will be required if selected for hire.
    UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition assistance, paid leave and 403b retirement for benefits eligible employees.

Keywords: UNM Medical Group, Albuquerque , Accounts Receivable Technician, Professions , Albuquerque, New Mexico

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