Banking/ATM Service Technician I (Las Cruses)
Company: ADT
Location: Albuquerque
Posted on: January 12, 2021
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Job Description:
Company Overview:At ADT, we've been in the business of helping
save lives for more than 145 years. As the number one smart home
security provider serving residential and business customers, our
people are our most important asset. Headquartered in Boca Raton,
FL and at more than 200 locations across North America, our
employees help empower our customers to live more secure and
confident lives. Join our team and help us protect what matters
most. For more information, visit www.adt.com or follow us on
Twitter, LinkedIn, Facebook and Instagram.Position Summary:The
basic function is to perform maintenance and repair to
financial/ATM equipment, pneumatic banking systems, bank locks,
mechanical systems as well as CCTV and access control systems while
working under supervision of a more senior technician or
supervisor. Duties And Responsibilities:* Provide continuity of
customer operations and a high level of customer
satisfaction/service to the clients. * Provide maintenance and
repairs on Financial/ATM equipment and other electro-mechanical
equipment at various locations within assigned territory. * Provide
maintenance and repairs to pneumatic banking systems. * Provide
maintenance and repairs to various bank locks and mechanical
systems. * Provide ability to service and troubleshoot ATMs as well
as CCTV and access control systems * Follow troubleshooting
guidelines and refer to technical/parts manuals, change notices and
bulletins, modification notices, etc. in order to diagnose & repair
equipment or systems. Whenever possible, all work performed should
be reviewed with the customer. * Provide knowledge of basic
electricity and electronic theory and the ability to apply that
knowledge to duties involved in engineering functions such as
evaluation testing and installation of various pieces of bank
equipment. * Exhibit effective customer service skills by
consistently communicating with service coordinator, dispatcher,
management, and customers to ensure complete customer satisfaction
experience. * Attends training classes when offered. * Complete
monthly vehicle reports in a timely manner. Maintain accurate truck
inventory to ensure timely responses to customers' needs. * Must
have a strong work ethic. * Must be detail-oriented. * Must handle
other duties and responsibilities, as assigned.
Keywords: ADT, Albuquerque , Banking/ATM Service Technician I (Las Cruses), Professions , Albuquerque, New Mexico
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