desktop support
Company: Randstad US
Location: Albuquerque
Posted on: January 27, 2023
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Job Description:
desktop support.+ albuquerque , new mexico+ posted 4 days
ago**job details**summary+ $27 - $33.75 per hour+ contract+ no
requirements+ category computer and mathematical occupations+
reference990348job detailsjob summary:Top Requirements: Customer
Service, Desktop & Field Support skills & experience, technical
troubleshootingSoftware tools/skills are needed:+ Knowledge of
remote assistance tools, Active Directory, Citrix, VPN, LAN and
WAN+ Ability to problem-solve and resolve issues in a ticket
management system in accordance with service level agreements+
Interpersonal skills and ability to coordinate/collaborate with
other technical teams to resolve issues and determine problem
resolutionSkills/attributes are a must have:+ End-user software and
hardware support in a mid-to-large size enterprise. Experience
includes operating system software, desktops, laptops, tablets,
smart phones, printers, telephones and cabling environments+ 1 - 3
years of experience in desktop, laptop and smart phones
troubleshooting.+ Experience with Android and Apple IOS support+
Must be able to lift up to 70 pounds+ You will be asked to perform
this role in an office setting or other company
locationSkills/attributes are nice to have:+ 2 years' experience in
troubleshooting laptop and desktop issues in Enterprise
Environment+ 2 years' experience Microsoft Software Office Suite+
Knowledge of Active Directory, Citrix, Microsoft SCCMExperience
that will set candidates apart: Customer service skills, end user
Tier 2 device support experience, printers, technical
troubleshooting ability. ***location: Albuquerque, New Mexicojob
type: Contractsalary: $27.00 - 33.75 per hourwork hours: 8am to
5pmeducation: No Degree Requiredresponsibilities:+ Must have a
valid driver's license, car insurance and dependable vehicle+
Provide In-Person Corporate office and clinic onsite support for
end user IT desktop support services+ Provide laptop and desktop
support for Windows devices to include software installations and
end user data migrations+ Consistently exhibits behavior and
communication skills that demonstrate commitment to superior
customer service, including quality, care and concern with each and
every internal and external customer+ Coordinates with both
internal IT resources and external vendors as needed on small-scale
application and hardware upgrades or installations+ Ensures proper
ticket communication protocol including announcing arrival, work
performed, status and departurequalifications:+ Experience level:
Experienced+ Minimum 5 years of experience+ Education: No Degree
Requiredskills:+ LAN+ WAN+ VPN+ Desktop SupportEqual Opportunity
Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender
Identity, National Origin, Age, Genetic Information, Disability,
Protected Veteran Status, or any other legally protected group
status.At Randstad, we welcome people of all abilities and want to
ensure that our hiring and interview process meets the needs of all
applicants. If you require a reasonable accommodation to make your
application or interview experience a great one, please contact
HRsupport@randstadusa.com.Pay offered to a successful candidate
will be based on several factors including the candidate's
education, work experience, work location, specific job duties,
certifications, etc. In addition, Randstad offers a comprehensive
benefits package, including health, an incentive and recognition
program, and 401K contribution (all benefits are based on
eligibility).For certain assignments, Covid-19 vaccination and/or
testing may be required by Randstad's client or applicable federal
mandate, subject to approved medical or religious accommodations.
Carefully review the job posting for details on vaccine/testing
requirements or ask your Randstad representative for more
information.
Keywords: Randstad US, Albuquerque , desktop support, Other , Albuquerque, New Mexico
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