Customer Happiness Representative

Company: Careerbuilder-US
Location: Albuquerque
Posted on: January 26, 2023

Job Description:

Do you love making people happy? Do you want to spend every day making people smile? Got a knack for turning traditional "to-dos" into "ta-das"?McPartlon Roofing is seeking customer support & happiness representatives to help us create amazing experiences for our new and existing customers. This position has the potential for promotion/leadership opportunities with a demonstration of knowledge and skill.We are an old-school company transitioning into more digital and modern business methods. Our employees and clients stay with us because we are trusted, honest, and people-focused. If the following list describes you, please apply!Requirements:

• Optimistic
• Socially aware
• Strong verbal & written communication skills
• Organization skills (ability to prioritize tasks)
• Tech-savvy
• Motivated by challenges
• Creative problem-solver/Defuser of difficult situationsBonus Traits
  • Crafty
  • Growth mindset
  • Make us laughThe Daily
    • THE Point of contact and advocate for customers
    • Answering calls, returning calls, and checking in on customers
    • Entering leads and activities into CRM
    • Scheduling activities for services
    • Handle customer requests via email and phone, using logic and the customer perspective to answer questions and troubleshoot problems
    • Filing and digitizing filesSDL2017

Keywords: Careerbuilder-US, Albuquerque , Customer Happiness Representative, Other , Albuquerque, New Mexico