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Customer Happiness Representative

Company: Careerbuilder-US
Location: Albuquerque
Posted on: January 26, 2023

Job Description:

Do you love making people happy? Do you want to spend every day making people smile? Got a knack for turning traditional "to-dos" into "ta-das"?McPartlon Roofing is seeking customer support & happiness representatives to help us create amazing experiences for our new and existing customers. This position has the potential for promotion/leadership opportunities with a demonstration of knowledge and skill.We are an old-school company transitioning into more digital and modern business methods. Our employees and clients stay with us because we are trusted, honest, and people-focused. If the following list describes you, please apply!Requirements:

  • Optimistic
  • Socially aware
  • Strong verbal & written communication skills
  • Organization skills (ability to prioritize tasks)
  • Tech-savvy
  • Motivated by challenges
  • Creative problem-solver/Defuser of difficult situationsBonus Traits
    • Crafty
    • Growth mindset
    • Make us laughThe Daily
      • THE Point of contact and advocate for customers
      • Answering calls, returning calls, and checking in on customers
      • Entering leads and activities into CRM
      • Scheduling activities for services
      • Handle customer requests via email and phone, using logic and the customer perspective to answer questions and troubleshoot problems
      • Filing and digitizing filesSDL2017

Keywords: Careerbuilder-US, Albuquerque , Customer Happiness Representative, Other , Albuquerque, New Mexico

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