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Routing Coordinator

Company: WHC Worldwide
Location: Albuquerque
Posted on: November 25, 2022

Job Description:

Become part of the transportation revolution! zTrip is the leading transportation operation in the United States. This position needs a strong and enthusiastic person whose responsibility is to work with customers and grow the business. This is an all-encompassing position that requires quick thinking, strategic planning, and an aggressive attitude in order to be successful. If you are excited to make a direct impact on growing a business and have an entrepreneurial spirit, this job is for you! We are looking for a qualified and *EXPERIENCED* dispatchers/call takers to join our team.

*Responsibilities of a Routing Coordinator: *

* Dispatch Chauffer's and drivers for ground transportation trips
* Provide troubleshooting assistance for customer orders, account statuses and relevant problems
* Develop and monitor performance indicators
* Multi-Tasking and able to operate several monitors at once
* Review pending orders and specific customers requests to ensure excellent customer service and customer experience
* Have continuous management of the dispatch board throughout the day. Check all open calls and dispatch accordingly

*Qualifications for a Routing Coordinator: *

* Must be an excellent communicator with the ability to remain calm and composed during busy times
* Someone who is reliable, this is a very important position within the company!
* Multi-task with minimum supervision

Job Type: Full-time

Pay: $17.00 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Monday to Friday

Work Location: One location%58047475%

Keywords: WHC Worldwide, Albuquerque , Routing Coordinator, Other , Albuquerque, New Mexico

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