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Customer Experience Associate (Work From Home)

Company: Uniswap Labs
Location: Albuquerque
Posted on: September 22, 2022

Job Description:

[Customer Service / Remote] - Anywhere in the U.S. / Competitive Pay / 100% company-paid medical, dental, & vision / 401(k) / Home office setup stipend - As a Customer Experience Associate you'll: Provide user support via Zendesk; Act as an advocate and onboarding specialist for users; Be the first touch point for all user issues, responsible for ensuring that every inquiry is handled in accordance to company SLAs; Assist in designing, implementing and operating user support processes to ensure the team meets goals; Communicate customer feedback to key stakeholders, providing guidance and input on new product features; Keep internal and external informational resources up to date...Hiring Fast > >

Keywords: Uniswap Labs, Albuquerque , Customer Experience Associate (Work From Home), Other , Albuquerque, New Mexico

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