Floating Cashier

Company: Chick fil A
Location: Albuquerque
Posted on: May 14, 2022

Job Description:

Floating Cashier Albuquerque, NM Please complete all suggested fields for application. Thank you! Role DescriptionThe Floating Cashier serves to provide a personalized customer experience to every guest. This person must have a demonstrated passion for service. He or she reports directly to the Lead Cashieron duty and is directly responsible for the implementation of Chick-fil-A s unique Recipe for Service. The Floating Cashier must respond quickly to the instruction given by the Lead Cashier on duty remembering they are on display at all times and as such must respond to guests and team members with a sense of urgency and a My Pleasure attitude. The Floating Cashier is a restaurant sales builder able toeffectively manage guest expectations and business needs.Job Duties and Responsibilities

• Greets arriving guestswhether working the Dining Room or behind the counterwith a hearty Welcome to Chick-fil-A!
• Offers a fond farewell to departing guests
• Serves with a smile and keeps a positive attitude at all times and in all situations involving guests and team members
• Displays a constant sense of urgency about completing job assignments;always keeping in mind the guest s needs come first
• Speaks clearly with an energetic tone using effective body language
• Answers the telephone within two rings with Thank you for callingChick-fil-A at Cottonwood, My name is _______, How may I serve you?
• Clears trays, provides condiments or other needs, and refreshes beverages as guests need
• Opens doors, carry trays and catering orders, assists with High Chairs, Strollers, and meets the Second Mile Service expectations set forth by current policy or procedure
• Is accountable to achieve restaurant goals in Operational Excellence, Sales, Transaction Count, and Speed of Service
• May be assigned to work with the Drive-Thru Team as needed and as part of trainingJob Requirements and Performance Measures
  • Must be able to process customer cash transactions accurately in under two minutes from the guest's entering the restaurant
  • Must be able to accurately handle cash, coupons and credittransactions
  • Must work quickly and multi-task as necessary
  • Must uphold policies and procedures of Chick-fil-A Cottonwood and TMDP*
  • Must be able to handle difficult situations with grace and composure
  • Must perform job duties efficiently so as to set up the oncoming shift for greater success while their own shift runs at an optimum level
  • Must be available to work a complete shift or to obtain coverage from a coworker if unable to work the entire shift
  • Must never leave their shift without completion of all available side work(checklists)unless specifically directed to do so by the Lead Cashier
  • Must maintain positive working relationships with frontand back of the housecoworkers*TMDP Team Member Development Program Apply now! The Floating Cashier serves to provide a personalized customer experience to everyguest. This person must have a demonstrated passion for service. He or she reportsdirectly to the Lead Cashieron duty and is directly responsible for implementation ofChick-fil-A s unique Recipe for Service. The Floating Cashier must respond quickly toinstruction given by the Lead Cashier on duty remembering they are on display at alltimes and as such must respond to guests and team members with a sense of urgencyand a My Pleasure attitude. The Floating Cashier is a restaurant sales builder able toeffectively manage guest expectations and business needs.Job Duties and Responsibilities
    • Greets arriving guestswhether working the Dining Room or behind the counterwith a hearty Welcome to Chick-fil-A!
    • Offers a fond farewell todeparting guests
    • Serves with a smile and keeps a positive attitude at all times and in allsituations involving guests and team members
    • Displays a constant sense of urgency about completing job assignments;alwayskeeping in mind the guest s needs come first
    • Speaks clearly with an energetic tone using effective body language
    • Answers the telephone within two rings with Thank you for callingChick-fil-A at Cottonwood, My name is _______, How may I serve you?
    • Clears trays, provides condiments or other needs and refreshes beverages asguests need
    • Opens doors, carries trays and catering orders, assists with High Chairs,Strollers, and meetsthe Second Mile Service expectations set forth by currentpolicy or procedure
    • Is accountable to achieve restaurant goals in Operational Excellence, Sales,Transaction Count and Speed of Service
    • May be assigned to work with the Drive Thru Team as needed andas part oftrainingJob Requirements and Performance Measures
      • Must be able to process customer cash transactions accurately in under twominutes from theguest s entering the restaurant
      • Must be able to accurately handle cash, coupons and credittransactions
      • Must work quickly and multi-task as necessary
      • Must uphold policies and procedures of Chick-fil-A Cottonwood and TMDP*
      • Must be able to handle difficult situations with grace and composure
      • Must perform job duties efficiently so as to set up theoncoming shift forgreater success while their ownshift runs at an optimum level
      • Must be available to work a complete shift or to obtain coverage from acoworker if unable to work the entire shift
      • Must never leave their shift without completion of all available side work(checklists)unless specifically directed to do so by the Lead Cashier
      • Must maintain positive working relationships with frontand back of the housecoworkers*TMDP Team Member Development Program Associated topics: bakery, beverage, cajero, cashier front end, counter man, counter person, host, hostess, pos, valet

Keywords: Chick fil A, Albuquerque , Floating Cashier, Other , Albuquerque, New Mexico