Floating Cashier
Company: Chick fil A
Location: Albuquerque
Posted on: May 14, 2022
Job Description:
Floating Cashier Albuquerque, NM Please complete all suggested
fields for application. Thank you! Role DescriptionThe Floating
Cashier serves to provide a personalized customer experience to
every guest. This person must have a demonstrated passion for
service. He or she reports directly to the Lead Cashieron duty and
is directly responsible for the implementation of Chick-fil-A s
unique Recipe for Service. The Floating Cashier must respond
quickly to the instruction given by the Lead Cashier on duty
remembering they are on display at all times and as such must
respond to guests and team members with a sense of urgency and a My
Pleasure attitude. The Floating Cashier is a restaurant sales
builder able toeffectively manage guest expectations and business
needs.Job Duties and Responsibilities
- Greets arriving guestswhether working the Dining Room or behind
the counterwith a hearty Welcome to Chick-fil-A!
- Offers a fond farewell to departing guests
- Serves with a smile and keeps a positive attitude at all times
and in all situations involving guests and team members
- Displays a constant sense of urgency about completing job
assignments;always keeping in mind the guest s needs come
first
- Speaks clearly with an energetic tone using effective body
language
- Answers the telephone within two rings with Thank you for
callingChick-fil-A at Cottonwood, My name is _______, How may I
serve you?
- Clears trays, provides condiments or other needs, and refreshes
beverages as guests need
- Opens doors, carry trays and catering orders, assists with High
Chairs, Strollers, and meets the Second Mile Service expectations
set forth by current policy or procedure
- Is accountable to achieve restaurant goals in Operational
Excellence, Sales, Transaction Count, and Speed of Service
- May be assigned to work with the Drive-Thru Team as needed and
as part of trainingJob Requirements and Performance Measures
- Must be able to process customer cash transactions accurately
in under two minutes from the guest's entering the restaurant
- Must be able to accurately handle cash, coupons and
credittransactions
- Must work quickly and multi-task as necessary
- Must uphold policies and procedures of Chick-fil-A Cottonwood
and TMDP*
- Must be able to handle difficult situations with grace and
composure
- Must perform job duties efficiently so as to set up the
oncoming shift for greater success while their own shift runs at an
optimum level
- Must be available to work a complete shift or to obtain
coverage from a coworker if unable to work the entire shift
- Must never leave their shift without completion of all
available side work(checklists)unless specifically directed to do
so by the Lead Cashier
- Must maintain positive working relationships with frontand back
of the housecoworkers*TMDP Team Member Development Program Apply
now! The Floating Cashier serves to provide a personalized customer
experience to everyguest. This person must have a demonstrated
passion for service. He or she reportsdirectly to the Lead
Cashieron duty and is directly responsible for implementation
ofChick-fil-A s unique Recipe for Service. The Floating Cashier
must respond quickly toinstruction given by the Lead Cashier on
duty remembering they are on display at alltimes and as such must
respond to guests and team members with a sense of urgencyand a My
Pleasure attitude. The Floating Cashier is a restaurant sales
builder able toeffectively manage guest expectations and business
needs.Job Duties and Responsibilities
- Greets arriving guestswhether working the Dining Room or behind
the counterwith a hearty Welcome to Chick-fil-A!
- Offers a fond farewell todeparting guests
- Serves with a smile and keeps a positive attitude at all times
and in allsituations involving guests and team members
- Displays a constant sense of urgency about completing job
assignments;alwayskeeping in mind the guest s needs come first
- Speaks clearly with an energetic tone using effective body
language
- Answers the telephone within two rings with Thank you for
callingChick-fil-A at Cottonwood, My name is _______, How may I
serve you?
- Clears trays, provides condiments or other needs and refreshes
beverages asguests need
- Opens doors, carries trays and catering orders, assists with
High Chairs,Strollers, and meetsthe Second Mile Service
expectations set forth by currentpolicy or procedure
- Is accountable to achieve restaurant goals in Operational
Excellence, Sales,Transaction Count and Speed of Service
- May be assigned to work with the Drive Thru Team as needed
andas part oftrainingJob Requirements and Performance Measures
- Must be able to process customer cash transactions accurately
in under twominutes from theguest s entering the restaurant
- Must be able to accurately handle cash, coupons and
credittransactions
- Must work quickly and multi-task as necessary
- Must uphold policies and procedures of Chick-fil-A Cottonwood
and TMDP*
- Must be able to handle difficult situations with grace and
composure
- Must perform job duties efficiently so as to set up theoncoming
shift forgreater success while their ownshift runs at an optimum
level
- Must be available to work a complete shift or to obtain
coverage from acoworker if unable to work the entire shift
- Must never leave their shift without completion of all
available side work(checklists)unless specifically directed to do
so by the Lead Cashier
- Must maintain positive working relationships with frontand back
of the housecoworkers*TMDP Team Member Development Program
Associated topics: bakery, beverage, cajero, cashier front end,
counter man, counter person, host, hostess, pos, valet
Keywords: Chick fil A, Albuquerque , Floating Cashier, Other , Albuquerque, New Mexico
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