Customer Service Representative

Company: Don Chalmers Ford
Location: Albuquerque
Posted on: January 13, 2022

Job Description:

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Description

This position is a full time position, business hours Monday through Saturday, from 7:00 a.m. till 7:00 p.m.

At Chalmers Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Don Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Responsibilities

The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer's perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician, ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

What We Offer

401(K) savings plan

Paid Holidays

Paid Time Off

Health, Dental and Vision insurance

Basic Life Insurance

Discounted Vehicle Purchases

Requirements

Must be able to pass a drug screen.

Current valid New Mexico Driver's License

Communication skills - communicates effectively with others

Time management - managing one's own time and time of others

Typing - ability to type efficiently in order to enter repair orders

Mathematics - calculating service costs and counting change

Basic computer skills

Job Requirements

Experience preferred as a Service Advisor/Service Consultant

Proven record of achieving exceptional Customer Satisfaction

Above average energy level

A desire for a long term career with a growing organization

Personal and professional integrity

Reynolds and Reynolds POWER computer experience a plus

Keywords: Don Chalmers Ford, Albuquerque , Customer Service Representative, Other , Albuquerque, New Mexico