Part Time Front Desk Associate

Company: Planet Fitness Franchises
Location: Albuquerque
Posted on: November 18, 2021

Job Description:

Front Desk Associates - Albuquerque (Alameda Blvd.), NM / Bernalillo County Area - Part Time Position - Weekdays and/or Weekends - Exact Schedule TBD Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting ECP-PF Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor. Essential Duties and Responsibilities :

• Welcome and exit members in a confident, professional, and friendly manner with hi's and goodbye's.
• Anticipate member's needs, respond promptly and acknowledge all members
• Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
• Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
  • Ability to maintain the cleanliness of the club for up to 50% of the shift.
  • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Hands-on experience in accepting payments from customers and give change and receipts.
  • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way Minimum Skills
    • Ability to manage multiple responsibilities
    • Solid work ethic with strong decision-making skills
    • Self-starter who takes initiative with minimal direction and supervision
    • Comfortable working a flexible rotating schedule
    • Superior customer service skills, preferably in the fitness industry.
    • Hard working, enthusiastic and energetic!
    • Strong problem resolution skills. Minimum Qualifications
      • 18 years old or older
      • A High School Diploma Or Equivalent required
      • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred. Hours (Your schedule will be comprised of some of the days/hours listed below. Subject to change as needs of the facility change.) Monday : 2:00pm - 10:00pm Tuesday : 2:00pm - 10:00pm Wednesday : 2:00pm - 10:00pm Thursday : 2:00pm - 10:00pm Friday : 3:00pm - 9:00pm Saturday : 7:00am - 7:00pm Sunday : 7:00am - 7:00pm Benefits
        • Competitive Salary
        • Company contribution towards health benefits that includes: Medical, Dental, Vision, LTD, STD and Critical Illness
        • Paid Time Off benefits (if applicable) Planet Fitness is an Equal Opportunity Employer

Keywords: Planet Fitness Franchises, Albuquerque , Part Time Front Desk Associate, Other , Albuquerque, New Mexico