Electronic Banking Specialist I- Online Banking (Open to fill in STL, KS, NM, and AZ)
Company: Enterprise Bank & Trust
Posted on: October 13, 2021
Enterprise Bank & Trust was founded in the spirit of
entrepreneurship and community. From the small mom-and-pop coffee
shop to the large construction company that employs local people,
our goal is to help businesses succeed and our communities thrive.
With offices in St. Louis, Kansas City, Phoenix, California and New
Mexico, we're strong, growing and committed to supporting the
communities we serve. We extend this commitment to the community to
our associates, offering annual paid volunteer time off and
charitable-matching opportunities. Voted A Best Bank to Work For by
American Banker, we offer our associates an array of benefits and
the opportunity to chart their own career path with us. Join us in
the pursuit of our mission to guide people to a lifetime of
financial success, and enjoy a career filled with professional
growth opportunities, interesting colleagues and the satisfaction
of supporting our communities. Together, there's no stopping
Electronic Banking Specialist I- Online Banking (Open to fill in
STL, KS, NM, and AZ)
This position will be responsible for performing operational
support duties of the Electronic Banking Department. This position
also includes assisting management with projects related to
Essential Duties and Responsibilities:
- Reviews and processes transactions from the Risk Fraud
Analytics queue according to established policies.
- Reviews and processes any additional fraud or security alerts
- Processes new Online Banking account set ups, additions and
- Processes Online Banking and Bill Pay contact information
- Troubleshoots and research all issues related to Online Banking
and Bill Pay.
- Troubleshoots and research Remote Deposit Capture issues
including assisting with scanner installs.
- Resolves customer issues effectively.
- Assists in audits and examinations.
- Serves as backup to the Treasury Management Support Specialist
which requires an advanced knowledge of Treasury Management
- Completes Change of Address request submitted online.
- Works closely with Fraud and Security Department.
- Performs other duties as assigned.
- Strong knowledge of Electronic Banking
- Strong verbal and written communication skills
- Ability to develop strong working relationships and interact
well with employees at all levels of the organization is essential
- Be motivated and open to change
- Ability to meet multiple deadlines in a fast paced
- Excellent time management and organizational skills
- Demonstrate flexibility, versatility, commitment, and good
- Proactively reach out or discover resources to determine
- Ability to work well in a team environment that promotes
inclusiveness and communication among team members with a
constructive, respectful attitude
Education and/or Experience:
- Three or more years of related experience
- High School Diploma or GED required
Computer and Software Skills:
- Microsoft Office
- Google Mail
Equal Opportunity Statement
Enterprise Bank & Trust is committed to helping individuals with
disabilities participate in the workforce and ensuring equal
opportunity to apply and compete for jobs. If you need an
accommodation in order to apply for a position at Enterprise Bank &
Trust please contact Human Resources at email@example.com .
Enterprise Bank & Trust is committed to managing our business and
community relationships in ways that positively impact our
associates, clients, and the diverse communities where we work and
live. We are proud to be an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to age, race, color, religion, sex, national origin,
sexual orientation, gender identity or protected veteran status and
will not be discriminated against on the basis of disability. All
employment offers are contingent upon the applicant successfully
completing both drug and background check screenings. If you would
like more information about your EEO rights as an applicant under
the law, please download the Equal Employment Opportunity is the
Law poster HERE .
Keywords: Enterprise Bank & Trust, Albuquerque , Electronic Banking Specialist I- Online Banking (Open to fill in STL, KS, NM, and AZ), Other , Albuquerque, New Mexico
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