OFFICE SUPERVISOR

Company: UNM Hospitals
Location: Albuquerque
Posted on: June 12, 2021

Job Description:

Position Summary:Organize, coordinate and oversee a variety of administrative operations and fiscal duties. Directly supervise, monitor and train lower level staff. Act as a liaison for assigned department. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.Accountability:PCMH/PCSP - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicableSUPERVISION - Supervise, assign and review the work of lower level staff; provide and/or coordinate staff training; recommend discipline or corrective measures as appropriateEQUIPMENT - Operate and maintain a variety of office equipment including but not limited to computer, facsimile and copy machineSUPERVISION - Perform routine personnel and payroll functions; monitor and maintain sick and annual leave recordsLIAISON - Serve as assigned department liaison with other UNMH departments and outside agencies; provide quality service to internal and external customersBILLING - Review and ensure patient billing is accurate and in compliance with financial policies, procedures and contractual requirementsSUPPLIES & EQUIPMENT - Ensure an adequate stock of supplies and proper functioning and inventory of equipmentRECORDS - Ensure accurate maintenance of patient's medical records and that patient records are treated as confidential informationCLERICAL SUPPORT - Perform a variety of routine word processing and clerical duties as necessaryBUDGET - May be responsible for all revenue and expense activities of the department, including trends analysis and variance explanationsRELATED WORK - Perform related duties and responsibilities as requiredDEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshopsQUALITY SERVICE - Deliver quality service and act in a positive way with all customers to complete assigned functions; identify, recommend and implement opportunities for continuous office procedure improvementCASH HANDLING - May handle cash and cash related transactions; record transactions and balance cash fund; maintain and monitor fiscal activities for assigned departmentSCHEDULE - Responsible for the accuracy of the Master Schedule, bumps, and cancellations, if applicableADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and proceduresSUPERVISION - Develop efficient organizational structure, supervise employees - select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiativesEducation Requirements:High School Diploma or GED equivalentExperience Requirements:2 years directly related experienceEducation Requirements - Preferred:Associate's Degree in related disciplineExperience Requirements - Preferred:Supervisory experienceComputer, typing, and spreadsheet applications skillsBilingual English/SpanishPhysical Demands Requirements:Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.Testing Requirements:Tuberculin Skin Test required annuallyWorking Conditions Requirements:No or min hazard, physical risk, office environment

Keywords: UNM Hospitals, Albuquerque , OFFICE SUPERVISOR, Other , Albuquerque, New Mexico