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Customer Service Coordinator / Admitting / Full Time / Days

Company: Ardent Health Services
Location: Albuquerque
Posted on: June 12, 2021

Job Description:

Customer Service Coordinator, Admitting, Full Time, Days

We are looking for a Customer Service Coordinator to join our Admitting team in Albuquerque, NM.

This full-time job is located at Lovelace Medical Center. An acute care hospital providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, cardiology, stroke care, radiology and oncology services, including the state's only Gamma Knife Center for non-invasive radiologic brain surgery.

Customer Service Coordinator Job Responsibilities:

* Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance. * CSC also handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.

Customer Service Coordinator Education and Experience Requirements:

* High School Diploma or GED * Desired: Associate's Degree in related field of study * Medical terminology * One (1) year of previously related experience * Preferred: Previous medical office experience * Preferred: Heart Saver * Ability to type and enter data efficiently and accurately. * Ability to work independently. * Ability to communicate effectively. * Knowledge of office procedures. * Knowledge of insurance plans. * Skilled in a variety of software applications.

Why Lovelace?

* Leapfrog Hospital Safety Top Teaching Hospital, 2020

* "A" grade from Leapfrog Hospital ASafety Grade, 2019, Fall 2020

* Healthgrades 2020 Specialty Excellence Awards: Pulmonology Care Excellence, 2020; America's 100

* Modern Healthcare's Best Places to Work, 2016-2019

* U.S. News & World Report "Best Hospitals," 2019

* Best Hospitals for Cardiac Care, 2019; American's 100 Best Hospitals for Coronary Intervention, 2019

* American Heart Association/American Stroke Association "Get with the Guidelines" Stroke Gold Plus Quality Achievement Awards, 20212-2019 (Target Honor Roll - Elite Plus, 2019-2021)

* American Heart Association/American Stroke Association Target: Stroke Honor Roll since 2012

Lovelace is a drug-free employer with smoke free campuses.

Keywords: Ardent Health Services, Albuquerque , Customer Service Coordinator / Admitting / Full Time / Days, Other , Albuquerque, New Mexico

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