When you join Verizon
Verizon is a leading provider of technology, communications,
information and entertainment products, transforming the way we
connect across the globe. We're a diverse network of people driven
by our ambition and united in our shared purpose to shape a better
future. Here, we have the ability to learn and grow at the speed of
technology, and the space to create within every role. Together, we
are moving the world forward - and you can too. Dream it. Build it.
Do it here.
What you'll be doing...
Generating sales helps our business grow, and you'll help us
achieve continued growth by providing exceptional customer service.
As a Work from Home Telesales Representative, you'll take inbound
calls from potential customers in response to promotional
communications. You'll also make some outbound calls to customers
who are eligible for new promotions. You'll help our customers
understand how our wireless services will enable them to play,
work, and live better all while working remotely from the
convenience of your home office, which must be located in New
The primary responsibilities of the position include:
Listening to customers' needs and making appropriate
Promoting our products and services.
Communicating the value of our offerings.
- Influencing the purchasing decisions of new and existing
What we're looking for...
You're someone others look to for advice on the latest
technology. Working toward challenging commission-based sales
targets to motivate you to perform at your best. Multi-tasking
comes easy to you, even in an at-home environment that lacks direct
supervision. You are persistent and know that with effort, you will
win. You make connections with all types of people, are a skilled
communicator, and build rapport easily.
Home office and virtual office Requirements:
Internet service with a direct connection to a cable or fiber
modem capable of at least 25mbps (per your service plan; a monetary
stipend may be provided to you). Wireless connections or DSL are
A dedicated quiet, private workspace with a chair and desk.
Verizon conducts periodic home audits via webcam to ensure your
workspace meets requirements.
- The ability to self-manage in a remote work environment,
including setup of company-provided computer equipment and ongoing
proactive, skilled, and effective management of your home network
You'll need to have:
One or more years of work experience.
Your home office must be located in the state of New Mexico.
Willingness to work evenings, weekends, and holidays.
- Willingness to work in a commission-based environment.
Even better if you have one or more of the following:
An Associate's Degree.
Experience handling inbound and outbound customer calls to
The ability to work effectively in an at-home environment
independent of immediate supervision.
Experience solving customer problems in a work-from-home
- Demonstrated self-discipline, time management skills,
resourcefulness, and ability to work collaboratively with leaders
and teams, all in a virtual work environment.
After you apply
You may be required to take an assessment (60 mins). If you're
selected to move forward, one of our recruiters will reach out to
tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate
our employees' differences, including race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, and Veteran status. At Verizon, we know that diversity
makes us stronger. We are committed to a collaborative, inclusive
environment that encourages authenticity and fosters a sense of
belonging. We strive for everyone to feel valued, connected, and
empowered to reach their potential and contribute their best. Check
out our diversity and inclusion page to learn more.