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Customer Service Coordinator / Admitting / Full-Time / Rotating Shifts

Company: Lovelace Westside Hospital
Location: Albuquerque
Posted on: June 12, 2021

Job Description:

Customer Service Coordinator, Admitting, Full-Time, Rotating Shifts

We are looking for a Customer Service Coordinator to join our Admitting team in Albuquerque, NM.

This full-time job is located Lovelace Westside Hospital which provides care to Albuquerques Westside and Rio Rancho, including 24-hour emergency department where you can see a provider in 30 minutes or less, and a wide range of inpatient and outpatient surgical capabilities such as Ear Nose and Throat (ENT), bariatric and orthopedic service lines.

Customer Service Coordinator Job Responsibilities:

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
  • CSC also handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.

Customer Service Coordinator Education and Experience Job Requirements:
  • One (1) year of previously related experience
  • Preferred: Previous medical office experience
  • Preferred: Heart Saver
  • Ability to type and enter data efficiently and accurately
  • Ability to work independently
  • Ability to communicate effectively
  • Knowledge of office procedures
  • Knowledge of insurance plans
  • Skilled in a variety of software applications


Why Lovelace Westside?


  • "A" grade from leapfrog Hospital Safety Grade, 2017-2019
  • American Heart Associateion/American Stroke Association "Get with the Guidelines" Stroke Silver 2020
  • Quality Achievement Award, 2020-2021
  • Awarded 4 Stars from the Centers of Medicare & Medicaid Services, 2017-2019
  • Lovelace Bariatrics accredited as a Level 1 facility under the Bariatric surgery Center Network
  • Accreditation Program of the American College of Surgeons

Lovelace is a drug-free employer with smoke free campuses.

Keywords: Lovelace Westside Hospital, Albuquerque , Customer Service Coordinator / Admitting / Full-Time / Rotating Shifts, Other , Albuquerque, New Mexico

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