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Remote Customer Service Representative :: ALBUQUERQUE NM :: $16.35/hr

Company: BCforward
Location: Albuquerque
Posted on: June 12, 2021

Job Description:

Job Description

Title: Customer Service Representative

Location: ALBUQUERQUE NM 87103 / Remote

Expected Duration: 12 Months

$16.35/hr on w2

  • Customer Care and Satisfaction
  • Customer Service Agent receives calls and emails from clients as the initial point of contact for inquiries regarding policies, practices or to resolve issues.
  • The CSA helps the customer by answering their inquiry, resolving their problem, or routing their issue to a specialist for resolution.
  • The CSA solves problems by utilizing a knowledge base as well as detailed instructions/procedures.

Company Description

About BCforward:
BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers needs inta full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward alsoperates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward tdeliver uniquely configured IT staffing and project solutions for over the years of catering tour customers specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
www.BCforward.com

Keywords: BCforward, Albuquerque , Remote Customer Service Representative :: ALBUQUERQUE NM :: $16.35/hr, Other , Albuquerque, New Mexico

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