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ao Business Req Analyst Senior

Company: Presbyterian Healthcare Services
Location: Albuquerque
Posted on: June 12, 2021

Job Description:


Job Description Type of Opportunity: Full Time FTE: 1.000000 Exempt: Yes Work Schedule: Days

Summary:Leads development and documentation of Business and Technical Requirements (BTRD) while working with business stakeholders, Technical Services Organization (TSO), and analytics organization staff/leadership. Partners with analytics organization tools and solutions leadership to develop system context diagram which could be incorporated into BTRD. Conducts analysis of business and user needs, documentation of requirements, and translation into proper system/technical requirements specifications. Leads and coordinates Data and User Acceptance testing of Analytics Organization solutions.


  • Organizes and coordinates, within the team, to analyze business and/or technical needs.
  • Organizes and coordinates cross-functional teams to analyze and solve multi-platform business needs.
  • Acts as primary liaison among Analytics, Information Technology (IT), project management, and business areas
  • Leads facilitation, communication and documenting business requirements, translating business to technical requirements, testing base functionality and system enhancements from a business user perspective
  • Manage the business requirements development intake requests across the business units; track and monitor the work to ensure critical milestones are met, identify and report/escalate risks to management appropriately; manage stakeholder relations
  • Assist in determining business needs by effectively conducting fact-finding interviews and leveraging various tools and methods and then summarize findings in a coherent manner to support development of appropriate solution
  • Leads user/ business stakeholders to define business requirements in sufficient detail that systems configuration, development/enhancement, and/or operations activities can be pursued
  • Leads user/ business stakeholders to define business use cases and wireframes in sufficient detail that testing/quality assurance efforts can guarantee system changes/enhancements satisfy the business requirements
  • Guides internal testing/quality assurance efforts to verify functional system behavior
  • Guides the users to coordinate quality assurance and acceptance testing efforts to verify functional system behavior
  • Participates with technical design teams to translate business requirements into technical design
  • Guides other staff to educate/train members of the user community in proper and effective use of the application system
  • Creates Test Plans and test cases to facilitate solution build and stakeholder acceptance
  • Provides implementation support for software components of moderate to high complexity
  • Provides production support for software components of moderate to high complexity


Bachelors degree required.

Bachelors degree in related technical/business area plus 4 years of business system analyst experience in analytics or IT. A Masters degree is highly preferred. Advanced knowledge of systems analysis with emphasis on customer requirements elicitation and documentation. Experience in business intelligence, reporting and analytics preferably in a healthcare setting a plus. Demonstrated project management skills as well as the ability to efficiently work and manage teams and resources. Experience working on complex IT/analytical projects with diverse teams and developing business requirements to improve business decision making and operational efficiencies. Knowledge of health plan and delivery system operations, health care informatics, and healthcare benefits and terminology (e.g., care management). Understanding of operations in the Health Care industry and a strong acumen of business processes, including operations, delivery models and revenue models. Understanding of Software Development Life Cycle (SDLC) and project management methodologies (e.g. Agile) required. Content knowledge related to analytics tools (e.g., Mede Analytics, BO), data visualizations tools (e.g., Tableau), and programming languages such as SQL and SAS preferred. Working knowledge of healthcare industry and healthcare information standards such as HL7, LOINC, FHIR, ICD 9/10 and CPT codes, industry standard groupers (e.g., ETGs, DRGs, DCGs, etc.) as well as of health care delivery system processes.


Benefits Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries
  • Full medical, dental and vision insurance
  • Flexible spending accounts (FSAs)
  • Free wellness programs
  • Paid time off (PTO)
  • Retirement plans, including matching employer contributions
  • Continuing education and career development opportunities
  • Life insurance and short/long term disability programs

About Us Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans. We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come. About New Mexico New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great. Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC. New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Keywords: Presbyterian Healthcare Services, Albuquerque , ao Business Req Analyst Senior, Other , Albuquerque, New Mexico

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