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Customer Service Coordinator CSC / Admitting / PRN / Variable Shifts

Company: Lovelace Women's Hospital
Location: Albuquerque
Posted on: June 12, 2021

Job Description:

Customer Service Coordinator, Admitting, PRN, Variable Shifts, Albuquerque, NM

We are looking for a Customer Service Coordinator to join our Admitting Team in Albuquerque, NM.

This PRN job is located at Lovelace Womens Hospital, the first and only hospital in New Mexico dedicated to womens health, offers a 53-bed advanced neonatal intensive care unit, a natural birthing center, an award-winning breast care center and the first robotic surgery program in the state recognized as a Center of Excellence in Robotic Surgery by Surgical Review Corporation.

Customer Service Coordinator Job Responsibilities:
  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.

Customer Service Coordinator Education and Requirements:

  • High School Diploma or GED equivalent
  • Desired: Associate's Degree in related field of study
  • One (1) year of previously related experience
  • Medical Office experience preferred
  • Preferred Heart Saver
  • Technical/Formal Training: Medical Terminology
  • Ability to type and enter data efficiently and accurately
  • Ability to work independently
  • Ability to communicate effectively
  • Knowledge of office procedures
  • Knowledge of insurance plans
  • Skilled in a variety of software applications

Why Lovelace?

  • International Board Certified Lactation Consultant (IBCLC) Care Award, 2020
  • "A" grade from Leapfrog Hospital Safety Grade, 2019-2020
  • Healthgrades 2020 specialty Excellence Awards: Pulmonology care Excellence, 2020;
  • Patient Safety Excellence, 2018
  • New Mexico Hospital Association/American Hospital Association Quest for Excellence Award, 2019
  • 2018 MOREOB Recognition Award for commitment and outstanding performance in the application of knowledge and teamwork through their involvement with the MOREOB quality improvement program
  • Women's Choice Award for America's Best Breast centers, 2015-2021
  • Women's Choice Award for America's Best Hospitals for Patient Safety, 2016-2019
Lovelace is a drug-free employer with smoke free campuses.

Keywords: Lovelace Women's Hospital, Albuquerque , Customer Service Coordinator CSC / Admitting / PRN / Variable Shifts, Other , Albuquerque, New Mexico

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