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New Media Coordinator

Company: BRP Group, Inc.
Location: Albuquerque
Posted on: June 12, 2021

Job Description:

Position Summary:

The New Media Coordinator administers Pendulum's and several client-branded online risk management resource centers. This position also manages all of Pendulum's social media and email platforms (Facebook, Twitter, Instagram, LinkedIn, MailChimp), as well as produces in-house webinars.

Resource center responsibilities include assisting clients with implementation, providing training and user support, performing maintenance activities, researching and uploading senior housing- and healthcare-driven resources, and producing timely usage reports. Pendulum's resource centers are administered through a database-driven web program.

Social media tasks include creating posts several times a week, interacting with followers, tracking statistics, and growing Pendulum's social media footprint. Email management involves distributing daily news and other items of interest the company sends out to a set network.

Principal Responsibilities:

Resource centers administration and maintenance

Assist web developer with new resource center process

Train and be a resource to client-side administrators

Administer Pendulum resource centers and specific others

Create new authors, categories, groups, topics

Administer eAssist and FAQs

Gather news stories and resources for NewsBlasts

Collect resources for uploading

Upload news stories to news feed

Upload, replace, archive resources

Add legislation widgets

Collect analytics on monthly/quarterly basis, per client

Invoice review of web developer

Social media administration and growth

Post to Facebook and Twitter two to three times weekly; respond as needed

Post to LinkedIn two to three times weekly; respond as needed

Post to Instagram once a week; respond as needed

Collect social media analytics quarterly

Pendulum Legal Risk Network email group administration and maintenance

Send two news roundups daily, along with breaking news, network requests, etc. as needed

Initiate queries, job postings, etc. to network; coordinate with editors to edit and format results to distribute to network

Connect with subscribers as needed

Collect analytics quarterly

PendulumRisk web site

Collect analytics quarterly

Video administration (video, webinars)

Create (if necessary) and edit videos

Upload videos to Vimeo for resource center inclusion

Education, Experience, Skills and Abilities Requirements:

The Marketing Analyst (New Media Coordinator) is organized, easily handles multiple deadlines, excels at time management, and is self-motivated.

Outstanding customer service skills along with excellent written and verbal communication skills required.

Proficiency in MS Office Suite, with a focus on Word, Outlook, Excel and PowerPoint.

Experience with Adobe Premier a plus.

Special Working Conditions:

Fast paced, multi-tasking environment.

Important Notice:

This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues.

Keywords: BRP Group, Inc., Albuquerque , New Media Coordinator, Other , Albuquerque, New Mexico

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