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Engagement Specialist - $1,000 Welcome Bonus!

Company: Carenet Health
Location: Albuquerque
Posted on: May 4, 2021

Job Description:

We're hiring PEOPLE with PASSION!There are plenty of work-at-home call center roles out there, but if you're looking for more than a paycheck --- if you want a job where you make a difference in people's lives with every interaction --- one where your daily job helps people improve their health and the quality of their lives, then Carenet Health is the opportunity you've been looking for! And, if you apply today you'll be eligible for a $1000 Welcome Bonus just for joining our fast-growing healthcare company.The engagement specialist is responsible for handling outbound and inbound calls which include member outreach and engagement calls.* Provides exceptional customer service and engagement via telephone.* Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns that are assessed through outreach programs.* Respond to the needs of a 24/7/365 operation as needed.* Researches, identifies and problem solves. Verify eligibility of services and places call backs as required.* Meets and supports established service and sales and business objectives by meeting and exceeding performance standards.* Adapts communication style to persons representing diverse personal, professional, cultural and socio-economic backgrounds.* Ability to multi-task (simultaneously think, talk, type)* Uses excellent listening skills to receive, process and document detailedRequirements High School Diploma or GEDMust be at least 18 years of age

Keywords: Carenet Health, Albuquerque , Engagement Specialist - $1,000 Welcome Bonus!, Other , Albuquerque, New Mexico

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