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Remote - Call Center/ COVID Relief Support

Company: Gridiron IT Solutions
Location: Albuquerque
Posted on: February 20, 2021

Job Description:

Data Entry OperatorFully RemoteResponsibilities:--- Provide timely, accurate, and efficient service to our customers via email and/or video chat--- Verify member identification and follow verification procedures--- Work with other members to troubleshoot verification issues and provide a working solution--- Assist in documentation and playbook updates as necessaryQualifications:--- Previous experience in customer service based role--- Intermediate to advanced computer skills including proficiency and multi-tasking abilities with browsers, search engines, and operating systems--- Excellent written, verbal, and interpersonal skills--- Ability to execute multiple tasks simultaneously in a fast-paced, high-volume work environment--- Passion for delivering excellent customer service experiences--- Strong initiative, can-do attitude, and work ethic--- Excellent time management skills and attention to detailTechnology Requirements: High Speed Internet is required to support this program. Per the Federal Communications Commission (FCC), a broadband internet connection has a minimum download speed of 25 Mbps and a minimum upload speed of 3 Mbps.A laptop will be provided.All candidates must be able to pass a Minimum background investigation before starting.Fully Remote Opportunity - provided by Dice

Keywords: Gridiron IT Solutions, Albuquerque , Remote - Call Center/ COVID Relief Support, Other , Albuquerque, New Mexico

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