Audio Visual Support Specialist
Company: SAIC Corporation
Location: Albuquerque
Posted on: January 14, 2021
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Job Description:
Description SAIC is looking to fill a position for a Video
Conferencing End User Support Specialist. The individual will be
responsible for supporting the use of Microsoft Teams and Skype
Application in conference rooms for local and remote participants.
The candidate will provide support for information technology
equipment, Audio/Video systems as well as configuring, setting up
and supporting Video Conferencing related equipment in conference
rooms. This person would need to work well in a team environment as
well as be able to learn new concepts quickly. The position
requires on-site room system support for meetings to include
monitoring, installing and performing maintenance on personal
computers, laptop computers, software, and networks in response to
user requests for assistance. Provide support for on-the-spot
diagnostic evaluations, implementation of corrections, and training
users in proper operation of systems and programs. Provide
maintenance for conference room equipment as needed for approved PC
software, upgrades to computer platforms, train participants and
office staff on computers, and assist in resolving any operations
problems. The candidate will assist in maintaining logs and
inventory of equipment and equipment repairs.Qualifications
Required Skills * High school diploma and 4--years related
experience of overall IT support including Windows, hardware,
networking and overall technologies* Multimedia installation and
setup experience (speakers, cameras, microphones)* Windows Desktop
configurations and KVM Switches* Using Command Prompts for system
troubleshooting* Experience using Microsoft Skype for Business,
Teams, Excel and PowerPoint* Customers service and Communications*
Aptitude for learning quickly in a fast-paced environment* Ability
to self-motivate and complete tasks from multiple sources,
including ticketing systems and email* Ability to troubleshoot PC
and A/V issues* Candidate can start uncleared but must be able to
obtain and maintain a DOE Q clearanceDesired Skills * Experience
supporting Microsoft Outlook/Exchange* Experience with mobile and
wireless devices* Familiarity with Property Management* Familiarity
with Network troubleshooting* Experience with using Power tools*
Existing DOE L or Q or DoD Secret or Top Secret
clearance#abqxOverviewSAIC is a premier technology integrator
solving our nation's modernization and readiness challenges. Our
offerings across defense, space, civilian, and intelligence markets
include high-end solutions in engineering, IT, and mission
outcomes. We integrate the best components from our portfolio with
our partner's ecosystem to deliver innovative and effective
solutions. We are 25,500 strong; driven by mission, united by
purpose, and inspired by opportunities. Headquartered in Reston,
VA, SAIC has annual revenues of nearly $7.1 billion. For
information, visit saic.com or Working at SAIC for benefits
details. SAIC is an Equal Opportunity Employer empowering people no
matter their race, color, religion, sex, gender identity, sexual
orientation, national origin, disability, or veteran status. We
strive to create a diverse, inclusive and respectful work culture
that values all.
Keywords: SAIC Corporation, Albuquerque , Audio Visual Support Specialist, Other , Albuquerque, New Mexico
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