IT Support Specialist - Senior
Company: Galapagos Federal Systems, LLC
Location: Albuquerque
Posted on: January 12, 2021
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Job Description:
Position/Job Title: IT Support Specialist - SeniorLocation:
Albuquerque, NMJob Summary:Performs general maintenance tasks,
troubleshoots and repairs computer systems and peripheral
equipment. Follows manufacturer's specifications for power and
installation to protect equipment, install an uninterruptible power
supply (UPS) with each PC and server, and ensure proper
connectivity. Troubleshoots common access card issues. Sanitizes or
destroys IT equipment and media prior to disposal or reuse IAW
security regulations and policies. Configures, operates, monitors,
secures, and sustains all internal network devices. Maintains rack
space assigned to the equipment and ensures connectivity to the
LAN. Repairs or replaces any defective cabling in the network.
Installs, removes, relocates, and maintains existing horizontal and
vertical cable infrastructure, to include cabling on wall drop
boxes, equipment racks, cable trays, rack mounted UPS, switches,
routers and servers. Provides internal hardware and software
accountability support to the logistics section. Assembles,
installs, disassembles, uninstalls, and moves IT and electronic
equipment in offices and common-use areas. Provides a technical
evaluation on the characteristics of printers, multifunction
printers, scanners, and facsimiles for possible acquisition; and,
when acquired, integrates on the network. Sets up, issues, and
installs telephones, STEs, and related equipment. Provides
technical configuration and recommendations for enhancements or
improvements. Supports the internal VTC equipment. Other duties as
assigned.Qualifications:To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill and ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Education and/or
Experience/Skills Required:* Bachelor's Degree in Computer Science,
Information Technology, or related discipline. Relevant work
experience and training may be considered in lieu of a degree,
similar to Office of Personnel Management's (OPM) Crediting
Combinations of Education and Experience standard.* Employee must
possess and maintain IA computing environment certifications and
access levels in accordance with DoD Directives (DoDD)
8140/8570.01-M.Physical Requirements:Work may involve sitting or
standing for extended periods of time. Position will require typing
and reading from a computer screen. Must have sufficient mobility,
including but not limited to bending, reaching, and kneeling to
complete daily duties in a timely and efficient manner. May include
lifting weight up to thirty (30) pounds as necessary.Abilities:*
Ability to organize, prioritize and meet deadlines* Capable of
conveying complex information in a simplistic manner* Strong
critical thinking and problem-solving skills* Strong self-starter
requiring minimal supervision* Able to take proactive measures to
prevent problems* Strong verbal and written communication to
effectively express concepts, plans, and proposals* Must be a U.S.
CitizenSecurity Clearance:Employee must possess and maintain a
Top-Secret/SCI security clearance and must be willing to consent to
a CI Polygraph. Each employee must have the required final security
clearance at work performance start date. Must be a US
citizen.Company Summary:Headquartered in Hawaii, Galapagos Federal
Systems, LLC is a SBA Certified NHO 8(a) Small Business
specializing in global information technology and offering
professional solutions in IT Design & Installation, Cybersecurity
Engineering & Support, Application Integration & Development,
Software & Hardware Engineering, Network & Systems Management,
Information Systems Security, and Business Management
Services.Leveraging over 30 years of providing IT services to the
federal & commercial market with projects located around the world,
our team possesses innovative expertise in the development of a
wide range of technology solutions. Galapagos Federal Systems, LLC
is an equal opportunity employer.Our service commitment is simple -
"Quality IT Solutions... On Time & On Budget."Galapagos Federal
Systems, LLC reserves the right to change or modify job duties and
assignments at any time. The above job description is not all
encompassing. Positions functions and qualifications may vary
depending on business needs.Galapagos Federal Systems, LLC is an
equal opportunity employer and does not discriminate against
applicants based on race, color, creed, religion, medical
condition, legally protected genetic information, national origin,
sex (including pregnancy, childbirth or related medical condition),
sexual orientation, gender identity and expression, age,
disability, or Vietnam era, or other eligible veteran status or
legally protected characteristics.
Keywords: Galapagos Federal Systems, LLC, Albuquerque , IT Support Specialist - Senior, Other , Albuquerque, New Mexico
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