Systems Engineer II
Company: Kforce Technology
Location: Albuquerque
Posted on: January 12, 2021
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Job Description:
RESPONSIBILITIES: Kforce has a client that is seeking a Systems
Engineer II in Albuquerque, NM. Essential Duties: Provide LAN
administrator support with the installation, configuration and
maintenance of network communication devices, servers, network
storage arrays and tape backup units Provide support of network
attached devices such as computers, printers, fax machines,
biometric devices, electrocardiograms, x-ray machines, smart
display, and sensors Provide support of mobile and wireless devices
to include smartphones, tablets and hotspots Assist in testing,
applying and maintaining server configurations and related security
patches Assist in maintaining and checking the health of systems
and backups to include restore testing Monitors ITSM (ServiceNow)
assignment groups and applies troubleshooting needed to resolve
tickets Update tickets following documentation templates and/or
guidelines to ensure quality requirements are met Provide daily,
weekly and monthly activity reports describing activities
accomplished in a timely manner Provide inventory support and input
to the provided inventory system for the customer Responsible for
installing and maintaining VTC infrastructure to include assisting
with user requests Participate in pre-scheduled after-hours support
of weekly on-call rotation and/or as a team member supporting
special projects or events Conduct or provide new equipment
deployments and/or requested deployment support Provide cabling
support and run cables within data centers, LAN rooms and remote
wiring closets Analyzes functional business requirements and design
specifications for functional activities. Effectively contribute to
technical discussions and develop and present required briefing
materials to ensure the customer's needs are met Job Requirements:
REQUIREMENTS: Associate degree or equivalent experience 5 years of
IT-related support experience, preferably in a helpdesk or customer
support role 1 year experience of IT support in an Enterprise
environment (10,000 end-users) Demonstrated ability to troubleshoot
and resolve desktop, network, or other IT issues Experience in a
rapid paced, time sensitive, high-quality environment Good
technical writing, presentation, and documentation skills Must have
excellent team skills and collaboration skills Attention to detail
and follow-through Ability to work with minimal supervision Must
pass Motor Vehicle Records check as this position is classified as
a -Regular Driver- and overnight travel may be required. (Actual
travel percentage varies based upon location but is typically less
than 20%) Must be a U.S. Citizen and pass the DHS Employment
Eligibility Verification process Kforce is an Equal
Opportunity/Affirmative Action Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, pregnancy, sexual orientation, gender
identity, national origin, age, protected veteran status, or
disability status.
Keywords: Kforce Technology, Albuquerque , Systems Engineer II, Other , Albuquerque, New Mexico
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