Assessment & Referral Specialist - Day Shift 3- 12 hour days
Company: Haven Behavioral Healthcare
Posted on: September 9, 2020
Offering Hope, Health and Healing
Haven Behavioral Hospital of Albuquerque is seeking caring and
compassionate people to join our team of devoted healthcare
Haven Behavioral Hospital of Albuquerque is a 48-bed licensed,
acute care behavioral hospital that provides a safe, nurturing
environment for the treatment of complex mental health issues.
We offer innovative, customized treatment in both inpatient and
outpatient programs, customizing our care based on your individual
needs and preferences. Our compassionate, expert treatment is
designed to help our patients move past their illness and take back
control of their life. Haven provides both intensive inpatient and
outpatient therapies that address a wide range of mental health
conditions and mood disorders.
Our expert, customized treatment strategies offer relief from the
debilitating symptoms of mental health conditions including
depression, anxiety, borderline personality disorder, PTSD, ADHD,
bipolar disorder, psychosis, and schizophrenia.
Assessment& Referral Specialist Day shift
As anAssessment and Referral Specialist,you will receive and
respond to call inquiries for potential admissions and general
questions, obtaining the required information to facilitate
admissions. This may include interpreting acuity indicators and
referring patients to appropriate level of care and presenting an
accurate clinical summary to payers for pre-authorization, the
admitting psychiatrist, external referral sources and service
You will ensure measures of comfort and safety during the admission
process ensuring compliance with regulatory, accrediting bodies and
company standards. Your ability to collaborate effectively with
physicians and multidisciplinary team members to ensure quality
patient care will be essential to success.
You should have a Master's degree in a behavioral health field or
be a Registered Nurse. Experience with crisis management or intake
preferred. Our ideal candidate has strong critical thinking skills
and excellent interpersonal communication skills.
Our employees enjoy:
--A strong company culture -We hold ourselves to the highest
ethical standards, focus 100% on optimizing patient outcomes and
emphasize our core values: excellence, passion, respect and
--An enjoyable work environment- You will experience a family-like
atmosphere, strong teamwork and leader accessibility. Smaller
department size allows you the opportunity to have a greater impact
and promotes an open and engaged staff.
--Competitive compensation and benefits- Our pay philosophy places
us above market pay and compliments our benefits package making
Haven Behavioral Hospital an attractive opportunity.
--Ensure that requests for evaluation are responded to in a timely
manner with a thorough evaluation and appropriate disposition.
--Facilitate direct admissions by coordinating with the Physician,
referring facility, HBSC staff and insurance authorizations.
--Review new and pending admissions daily in order to ensure that
clinical, financial, insurance and administrative information has
been accurately obtained and acted upon.
--Ensure that prior authorizations are obtained for admissions.
--Organize information of patient's current needs and provide a
succinct clinical presentation to admitting physician.
--Interact with patients, family members, external entities and
internal staff professionally and respectfully.
--Work collaboratively with all treatment team members to create a
treatment environment that supports the facility's mission to
provide exemplary patient care and customer service.
--Act to preserve patient and family dignity and safety.
--Provides assessment of patient's current needs sufficient to
formulate recommendation to physician of patient's level of care
--Demonstrates an understanding of the community's continuum of
behavioral health resources.
Masters' Degree in Behavioral Health field or Registered Nurse
Experience with crisis management or intake preferred.
Keywords: Haven Behavioral Healthcare, Albuquerque , Assessment & Referral Specialist - Day Shift 3- 12 hour days, Other , Albuquerque, New Mexico
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