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Assessment & Referral Specialist - Day Shift 3- 12 hour days

Company: Haven Behavioral Healthcare
Location: Albuquerque
Posted on: September 9, 2020

Job Description:

Offering Hope, Health and Healing

Haven Behavioral Hospital of Albuquerque is seeking caring and compassionate people to join our team of devoted healthcare professionals.

About Haven

Haven Behavioral Hospital of Albuquerque is a 48-bed licensed, acute care behavioral hospital that provides a safe, nurturing environment for the treatment of complex mental health issues.

We offer innovative, customized treatment in both inpatient and outpatient programs, customizing our care based on your individual needs and preferences. Our compassionate, expert treatment is designed to help our patients move past their illness and take back control of their life. Haven provides both intensive inpatient and outpatient therapies that address a wide range of mental health conditions and mood disorders.

Our expert, customized treatment strategies offer relief from the debilitating symptoms of mental health conditions including depression, anxiety, borderline personality disorder, PTSD, ADHD, bipolar disorder, psychosis, and schizophrenia.

Assessment& Referral Specialist Day shift

As anAssessment and Referral Specialist,you will receive and respond to call inquiries for potential admissions and general questions, obtaining the required information to facilitate admissions. This may include interpreting acuity indicators and referring patients to appropriate level of care and presenting an accurate clinical summary to payers for pre-authorization, the admitting psychiatrist, external referral sources and service teams.

You will ensure measures of comfort and safety during the admission process ensuring compliance with regulatory, accrediting bodies and company standards. Your ability to collaborate effectively with physicians and multidisciplinary team members to ensure quality patient care will be essential to success.

You should have a Master's degree in a behavioral health field or be a Registered Nurse. Experience with crisis management or intake preferred. Our ideal candidate has strong critical thinking skills and excellent interpersonal communication skills.

Our employees enjoy:

--A strong company culture -We hold ourselves to the highest ethical standards, focus 100% on optimizing patient outcomes and emphasize our core values: excellence, passion, respect and stewardship.

--An enjoyable work environment- You will experience a family-like atmosphere, strong teamwork and leader accessibility. Smaller department size allows you the opportunity to have a greater impact and promotes an open and engaged staff.

--Competitive compensation and benefits- Our pay philosophy places us above market pay and compliments our benefits package making Haven Behavioral Hospital an attractive opportunity.

Position Overview

--Ensure that requests for evaluation are responded to in a timely manner with a thorough evaluation and appropriate disposition.

--Facilitate direct admissions by coordinating with the Physician, referring facility, HBSC staff and insurance authorizations.

--Review new and pending admissions daily in order to ensure that clinical, financial, insurance and administrative information has been accurately obtained and acted upon.

--Ensure that prior authorizations are obtained for admissions.

--Organize information of patient's current needs and provide a succinct clinical presentation to admitting physician.

--Interact with patients, family members, external entities and internal staff professionally and respectfully.

--Work collaboratively with all treatment team members to create a treatment environment that supports the facility's mission to provide exemplary patient care and customer service.

--Act to preserve patient and family dignity and safety.

--Provides assessment of patient's current needs sufficient to formulate recommendation to physician of patient's level of care needs.

--Demonstrates an understanding of the community's continuum of behavioral health resources.

Education

Masters' Degree in Behavioral Health field or Registered Nurse

Experience

Experience with crisis management or intake preferred.

Keywords: Haven Behavioral Healthcare, Albuquerque , Assessment & Referral Specialist - Day Shift 3- 12 hour days, Other , Albuquerque, New Mexico

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