AlbuquerqueRecruiter Since 2001
the smart solution for Albuquerque jobs

Onboarding Specialist

Company: Cision US
Location: Albuquerque
Posted on: March 27, 2020

Job Description:

Cision is the leader in the professional communications software space. By investing in our brand and technologies, we are driving change in how communications professionals distribute, monitor and evaluate their content. We invest in our people through training and management and empower them to drive their careers. The most important measure of our success is yours! The Onboarding Specialist is an entry level role that provides employees with direct access to customers, serving as the primary point of contact for new members as well as an existing territory of accounts. The Onboarding Specialist is responsible for onboarding all new Cision distribution members and managing the accounts for the first several months of membership. Each new member will require a multi-channel welcome from an Onboarding Specialist to discuss their individual needs as well as gain an understanding of the full suite of products and services available to them. Important collateral and logistics will need to be communicated to new customer and the Onboarding Specialist will be responsible for driving new members to repeat usage, uncovering and matching needs to Cision's products and services, and increasing Cision value to the client via phone and email interaction. The Onboarding Specialist will also be responsible for a quarterly review of each new account and the customer's engagement potential as a long-term customer.


  • Provide new distribution customers with an in-house specialist for a designated period to help with onboarding and understanding how to maximize membership.
  • Meet or exceed goals through sales of products and services.
  • Demonstrate a working knowledge of all Cision products and services with the ability to see across product lines.
  • Demonstrate strong teamwork and positive culture influence in line with the Cision Values.
  • Collaborate with other divisions and subject matter experts within Cision to develop integrated strategic packages & solutions.
  • Manage all inbound requests from designated accounts and educate clients on new products and services.
  • Meet or exceed Key Performance Indicators as assigned and adhere to call quality guidelines.
  • Negotiate new structured or customized contracts to increase and secure revenue and manage difficult negotiations with clients arising from competitive situations.
  • Practice exceptional time management and organization to effectively take care of the reactive and proactive requirements of the position.
  • Provide excellent customer service both internally and externally.
  • Ensure timely and accurate reporting of your business to your manager on a weekly basis or as otherwise instructed by sales leadership.
  • Understand and employ Miller Heiman sales methodology tactics in accordance with monthly activity metrics.
  • The ability to work on-sight in the Cleveland or Albuquerque office.

    • Maintain an active Individual Development Plan (IDP) to ensure continued professional growth and development.

      • Other duties as assigned by sales leadership.


        • A keen interest in business communications, public relations, and content.
        • Ability to prioritize and juggle multiple tasks.
        • Ability to think and react quickly under pressure.
        • Bachelor's Degree required
        • Demonstrated ability to contribute to the success of a team.
        • Excellent customer service skills.
        • Extreme accuracy and attention to detail.
        • Familiarity with CRM systems (I.e.
        • Proficient with Microsoft Office suite
        • Six months successful sales and customer service experience or relevant certification.
        • Strong interpersonal, telephone, communication and organizational skills.
        • The ability to work on-sight in the Cleveland or Albuquerque office.
        • Willingness to work flexible hours in accordance with company needs/work flow demands


          • Typing: Ability to handle heavy amount of typing
          • Vision: Ability to view computer screen at close range for duration of day
          • Oral communication: Ability to communicate clearly verbally in person and over the phone.
          • Walking: Ability to walk short distances within office to participate in meetings in conference rooms
          • Sitting: Ability to sit for long periods of time


            • State-of-the-art office
            • Medical, dental, vision
            • FSA (Health & dependent care)
            • Life & disability insurance
            • 401(k)
            • Flexible PTO and work arrangements
            • Casual work environment
            • Tuition reimbursement & professional training

              ABOUT CISION:

              Cision Ltd. is a leading global provider of software and services to public relations and marketing communications professionals. Cision's software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 3,000 employees with offices in 15 countries throughout the Americas, EMEA, and APAC. For more information about its award-winning products and services, including the Cision Communications Cloud--, visit and follow Cision on Twitter @Cision.

Keywords: Cision US, Albuquerque , Onboarding Specialist, Other , Albuquerque, New Mexico

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

PET/CT Technologist
Description: We are looking for a PET/CT to work on Friday''s. If you are looking to pick up a Friday shift please apply today Alliance HealthCare Services is a nationwide organization headquartered in Irvine, California. (more...)
Company: Alliance Healthcare Services
Location: Albuquerque
Posted on: 04/8/2020

Insurance Sales - LIFE INSURANCE LICENSED REQ'D (Albuquerque,NM)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Albuquerque
Posted on: 04/8/2020

Description: Seeking Neonatologist to Join Level III NICU Practice with Strong Nursing Culture and Robust Quality Program Envision Physician Services is seeking a Neonatologist to join our practice at Lovelace Women's (more...)
Company: Envision Physician Services
Location: Albuquerque
Posted on: 04/8/2020

Nurse Home Health
Description: Pay starting at 30/hr for RN and 22/hr for LPN 1:1 Patient Care Great team and great work environment 1 MINUTE EASY APPLY Thrive Skilled Pediatric Care, one of the leading providers of skilled (more...)
Company: Thrive Skilled Pediatric Care
Location: Rio Rancho
Posted on: 04/8/2020

Get New Handyman Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Albuquerque
Posted on: 04/8/2020

Insurance Sales - LIFE INSURANCE LICENSED REQ'D (Rio Rancho,NM)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Rio Rancho
Posted on: 04/8/2020

CSR Lomas PT
Description: Job Description:Customer Service Representative- Check 'n Go/Allied Cash Advance br br Do you enjoy providing excellent service and building lasting customer relationships Would you like to move (more...)
Company: Check 'N Go
Location: Albuquerque
Posted on: 04/8/2020

Benefit Specialist - PT/FT - No Experience Needed
Description: We are currently interviewing people TODAY to fill at home positions. Our company is recommended by and has an A rating with the Better Business Bureau. To request an interview today, visit: (more...)
Company: Professional Career Advantage Network
Location: Albuquerque
Posted on: 04/8/2020

Licensed Practical Nurse (Part Time)
Description: Canyon Transitional is now offering brand new, higher pay rates for LPNs. Apply today to learn more Genesis is one of the nation's leading providers of post-acute healthcare services from short-term (more...)
Company: Canyon Transitional Rehab Center - Genesis HealthC
Location: Albuquerque
Posted on: 04/8/2020

Earn $300 Taking Surveys, Takes Only Minutes Long
Description: Big Brands Paying
Company: Part-Time-Cash
Location: Albuquerque
Posted on: 04/8/2020

Log In or Create An Account

Get the latest New Mexico jobs by following @recnetNM on Twitter!

Albuquerque RSS job feeds