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Remote Technical Support Account Manager - Albuquerque

Company: VirtualVocations
Location: Albuquerque
Posted on: April 17, 2019

Job Description:

A software development company is seeking a Remote Technical Support Account Manager.Candidates will be responsible for the following: Acting as a single point of contact for the customersProviding supportability, performance, and best practice advice and assessmentsUnderstanding and maintaining documentation around the customer infrastructureRequired Skills:Some travel to meet with co-workers or attend company events3+ years of experience in a related functionDirect customer advocacy and engagement experience in post-sales or professional services functionsSuccessfully managed customer engagements to completion and customer satisfactionProficiency and ability to understand and update code and scriptsMust meet all other listed company requirements

Keywords: VirtualVocations, Albuquerque , Remote Technical Support Account Manager - Albuquerque, IT / Software / Systems , Albuquerque, New Mexico

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