Professional Services Lead Developer, Global Services

Company: Splunk
Location: Albuquerque
Posted on: November 26, 2022

Job Description:

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, were committed to our work, customers, having fun and most importantly to each others success.Role Are you passionate about groundbreaking technology and helping your customers and peers succeed? Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions all over the world? If you answered yes to these questions, then we have a home for you at Splunk!We are an engineering- and product-focused company. Our engineers take a leading role in designing, architecting, building, and testing our product. Engineers at Splunk have a wide impact, from developing new capabilities like identity management to metrics ingestion and analysis to working with customers to see their work be used to solve real-world problems. You will become part of a world-class Professional Services team that provides technical and thought leadership through focused solutions to the PS organization globally. As a Professional Services Lead Developer for Global Services, you provide technical subject matter expertise to your manager and the developers who will be working alongside you. Your actions and recommendations will serve to inform the business decisions being made. You will act as the subject matter expert for this team and should have a deep understanding of all products in our Security, Observability, and Platform product portfolios. You will consistently be problem solving, working to develop new solutions to help drive success across our Professional Services teams globally. You will be gathering requirements, finding the right approach, and helping to craft the product solution to the problem. Finally, you will have the opportunity to work directly with our Product Management and Engineering teams, to share your knowledge and experiences and ultimately improve our business and our customers experience.Responsibilities Lead fellow developers within the Global PS Field Engineering space, partner with development and product management team members to redefine how PS utilizes Splunk products. Collaborate with individuals across the company from Product Management, Product Marketing, Professional Services, Sales, Sales Engineering, Technical Enablement, Customer Success Management, and Support. Be comfortable working with a team of highly technical developers to help define the roadmap for product solutions. Regularly lead design and code reviews and participate in architecture discussions. As well as estimate software deliverables, often across multiple sprint timelines. Drive technology direction for the team building tools to automate highly manual and labor intensive processes, and creating reusable and scalable solutions at a low-code to no code barrier for PS. Will solidify training and collateral materials as needed for solutions the team builds. Embrace continuous learning, maintain up-to-date knowledge of Splunk products, functional knowledge, and industry best practices. Requirements 8+ years experience and deep knowledge of Python, Ansible, JavaScript, Terraform and AWS services. Experience with Docker, Kubernetes, GIT, and Splunk. Understanding of machine and application logs. Having done past work with Learning Management Systems, SCORM, XAPI, WebRTC, and Video Streaming technologies considered a bonus. Strong knowledge of Splunk administration and SPL. Strong open systems application and infrastructure knowledge. Organized with a healthy sense of urgency, able to set; communicate; and meet aggressive deadlines with competing priorities. Ability to quickly explore, examine and understand complex problems and how it relates to the customers business. Experience with both the Unix and Windows operating systems; comfortable on the command line interface. Preference for experience with at least two of the following cloud providers: AWS, Azure, GCP. Ability to stop, collaborate and listen with technical and non-technical consumers from application developers to executive level partners. Self-motivated and self-educating, always interested in keeping up with technology and improving oneself. Occasional travel may be required.Education Bachelors degree in a related discipline or substantial relevant on the job experienceAre you looking for an incredible place to work that celebrates innovation, leadership and creativity? When you join Splunk you'll be working with a team of smart people who are as passionate about our products as our customers' success.We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.Note: Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. The base pay for this position is dependent on work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for bonus and benefits, and may be eligible for equity. Base Pay Range SF Bay Area, Seattle Metro, and New York City Metro Area Base Pay Range: $180,800 - 248,600 per year California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts Base Pay Range: $171,200 - 235,400 per year All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area. Base Pay Range : $153,600 - 211,200 per year About SplunkSplunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big datagenerated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. Its what we call Operational Intelligence.Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA from technology to the way we do business. Splunk is the platform for Operational Intelligence!Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.Weve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.Benefits & Perks: Wow! This is really cool!SF OnlyMedical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQs, soccer, Fun Fridays.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Non SFMedical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQs, soccer and Fun Fridays.This isnt a job its a life changer are you ready?Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labors EEO is The Law notice. Please click here to review Splunks Affirmative Action Policy Statement.Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunks Pay Transparency Nondiscrimination Provision.Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunks website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.To check on your application click here.

Keywords: Splunk, Albuquerque , Professional Services Lead Developer, Global Services, IT / Software / Systems , Albuquerque, New Mexico