BDC Representative - Business Development - Customer Service

Company: Rich Ford
Location: Albuquerque
Posted on: March 20, 2023

Job Description:

8601 Lomas Blvd. N.E., Albuquerque, NM 87112Automotive BDC Representative Competitive Pay Plan + Great Benefits!Base Pay Plus Bonus! Earn $2,500 - $5,000 per month!Customer Service Experience PreferredRich Ford is in the top 50 dealerships in the nation, and the go-to spot for new vehicles, great service, and more in the Albuquerque area. Our goal is to provide the best possible service to our customers and make sure your experience is second to none.We have been proud to support New Mexico and local New Mexico businesses for over 60 years. Beyond building communities, we enjoy working with great businesses throughout the region!Due to a high volume of customer inquiries, we need to hire a Business Development Representative. We are looking for a motivated and goal-driven candidate who can make an immediate impact in our busy BDC center. We strive to be the best and are looking for someone with the same mindset.We offer:

• Competitive pay plan!
• Base Pay Plus Bonus!
• Earn $2,500 - $5,000 per month!
• Medical, Dental, and Vision insurance
• 401(k)
• Paid vacation
• Career advancement opportunitiesResponsibilities - BDC Representative:
  • Directs customers to product information resources
  • Handles all Internet sales and service inquiries personally
  • Manage incoming and outgoing telephone activity, providing world-class service on every interaction
  • Schedule and confirm appointments
  • Will be responsible for inbound phone calls and high volume of e-mail correspondence, checking e-mail frequently, and responding to inquiriesRequirements - BDC Representative:
    • Dealership Experience preferred, but not required
    • Telephone or retail sales and customer service is a plus
    • Must be self-motivated and organized
    • High school diploma or the equivalent
    • Task oriented
    • Needs a great phone voice
    • Professional personal appearance
    • Excellent communication and customer service skills
    • Bilingual (English/Spanish) a PLUS!!!
    • Please upload your resume. Completing the online assessment will grant you priority approval!
    • Must be authorized to work in the U.S. without sponsorship and be a current resident.
    • Must pass pre-employment testing to include background checks, MVR, and drug screen.We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

Keywords: Rich Ford, Albuquerque , BDC Representative - Business Development - Customer Service, Hospitality & Tourism , Albuquerque, New Mexico