Dining Services Worker
Company: Amaran Senior Living
Location: Albuquerque
Posted on: January 26, 2023
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Job Description:
ABOUT THIS POSITION
Dining Services Worker responsibilities include waiting tables,
delivering room service orders, bussing tables & washing dishes,
maintaining the cleanliness & organization of work areas (kitchen
service area, hospitality bar, dining room, private dining,
dining/caf-- patios, and other venues), and assisting the Dining
Services Directors and cooks to prep for meals as requested.
Essential Responsibilities:
Organizes and prepares the dining areas for service of meals.
Makes the coffee and sets up beverages in preparation for meal
service.
Prepares cold foods, fruit dishes, desserts, bread baskets, etc.in
preparation for meal service.
Delivers food items prepared for memory care residents to the
memory care neighborhood
Participates in pre & post service huddles with Dining Service Team
& others assisting with service.
Knowledgeable of menu items (including beer/wine), alternates and
diet menu items, and to offer/assist residents with choices.
To perform wait service responsibilities for the meals.
Preset tables with decanters of ice water
Take and serve beverage order
Take and serve soup or salad order
Take and serve main entr--e order
Take and serve dessert order
Be attentive - offering beverage refills and alternatives when a
resident or guest is displeased with their meal
Be polite and work quickly
Collect payment for guest meals (credit card or resident account
charge)
Document non-resident meals served
Bus as you go - never enter the kitchen without dishes in your
hands or leave without taking items that need to be served.
Wash hands prior to meal service, in between touching soiled dishes
& clean dishes, anytime your hands come in contact with your face,
a resident/guest, or other surface that could contaminate your
hands.
To sell/serve beer & wine, when holding a state approved license to
serve alcoholic beverages and when given the authority to do so by
the Dining Services Director or Administrator
Be familiar with the beers and wines offered
Offer beer/wine to residents/guests with their meal
Collect payment for beer/wine (credit card or resident account
charge)
Follow all related policies & procedures
To prepare room service orders/carts and deliver to resident
apartment/alternative dining venue. Document room service order on
log.
To clean & reset the dining room, hospitality bar, service area of
the kitchen and other areas as assigned.
Using sanitation solution wipe down tables & chairs, condiment
holders, and counter tops/surfaces.
Refill condiments/condiment holders
Refresh the hospitality bar with coffee, hot water for tea,
assorted teas, sugar, creamer & other condiments, fruit infused ice
water, a bowl of fruit and snacks for residents to help themselves
to, and non-deposable dishes.
Reset tables per policy.
To clean/sanitize and restock the kitchen service area.
To wash, dry & store dishes - maintaining a clean & well-organized
dish washing area.
Record the temperatures of wash and rinse water. Report to cook in
charge when temperatures are not within the proper sanitizing
range.
Pre-soak silverware in appropriate cleaning solution.
Organize the dishwashing area, proper racking and washing of meal
service ware and working both soiled and clean ends.
Sort all dishes as they come from machine, check for cleanliness
and stack in clean dish storage carts and lowerators
Sort flatware and place in canisters to send back through the
machine to be sanitized. Polish when removed from machine.
Return all sanitized dishes to proper storage areas.
To close down dishwashing area in a clean and well-organized
manner.
Delime machined table.
Turn off the tank heater in the dishwasher and refill with
water.
Polish all stainless steel including the dishwasher and garbage
disposer.
Clean kitchen carts (including wheels) and lowerators.
Follow written Dining Policies and Procedures.
Follow sanitation and safety procedures during the working day.
Know and honor resident rights.
Report suspected incidents of abuse, neglect or exploitation per
mandated reporting guidelines of the state you work in. Comply with
investigations.
Attend in-services and other training classes.
Work to meet goals of the Community with enthusiasm and a spirit of
cooperation.
What makes our company a great place to work?
Our sincere approach:
Our Mission - Making a difference by cultivating purposeful
connections, bringing joy & opportunity.
Our Values - Wisdom, Excellence, Purpose, Innovation, Integrity,
Grace, Gratitude, Synergy
Pay - We know that pay is important to you, and we seek to pay our
employees well. We conduct regular wage surveys and when a
cost-of-living increase is due we pass the increase along to both
current and on-coming employees. In addition, we offer pay rate
increases at 90-days & annually.
Our Culture - We take leadership seriously and are dedicated to
creating a positive, warm and inclusive environment
We Listen - We'll check in with you often through our app just to
see how your shift went and make sure we are providing you all the
tools and support you need to be successful.
We Care - We regularly recognize team members that exemplify our
mission and values (see job description below) through our Employee
Recognition Programs.
Training & Opportunities:
Grow Your Career - We offer online certification programs,
on-the-job training and may cover your cost for job related
certifications.
Opportunities for Advancement - Our Team Members are considered
first for openings in Leadership positions.
Personal Growth Plans - We desire to know YOU and to support you in
your senior living career endeavors.
Benefits:
To celebrate YOU, you get to your BIRTHDAY OFF as a paid
holiday
Paid Time Off
Holiday Pay, including the evenings before Christmas & New
Years
Health & Dental Insurance
Pay on Demand (similar to paycheck advances)
Discounted employee meals
Work with Friends - earn bonuses for referring the people you
know!
Benefit Hub that gives access to discounts to over 2800
retailers
Responsive
We review applications daily and will be in touch with you very
soon!
Qualifications
Must be at least 16 years of age unless the position requires
serving alcohol, then you must meet the age requirement to obtain
license/certification in the state you work in
ServSafe or similar certification/Food Handler Card
Meet requirements for criminal history screening
Pass Abuse Registry Check (where applicable)
Pass required drug/alcohol screenings
Physical Requirements
This is a physically active position
Ability to walk continually throughout the day
Ability to push and pull dining carts and carry deliveries
Visual and auditory acuity within normal limits
Bending, kneeling and occasionally reach above the shoulder level
and carry up to 50 pounds
Ability to use handheld device and other computer equipment for
point of sale orders
Ability to use commercial kitchen equipment safely and be exposed
to heat and cold temperatures
Additional Requirements
Sincere interest in providing quality, compassionate and innovative
services for seniors
Ability to understand the policies and procedures of the Community
including emergency plans
Follow mandatory reporting requirements and Resident Rights
Ability to work as part of a team
Good verbal and written communication skills. English skills
adequate to allow communication with residents and staff and be
able to understand written and verbal instructions
Demonstrate excellent customer service skills
This community is an equal opportunity employer.
This employer participates in E-Verify, the federal program for
electronic verification of employment eligibility.
PI201968587
Keywords: Amaran Senior Living, Albuquerque , Dining Services Worker, Hospitality & Tourism , Albuquerque, New Mexico
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