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Customer Service Coordinator

Company: Lovelace Medical Center
Location: Albuquerque
Posted on: November 25, 2022

Job Description:


Join our Lovelace Medical Group team as a variable shift, PRN Customer Service Coordinator!This PRN (as needed) job is located with Lovelace Medical Group. A multispecialty provider group, which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care, and provides patients with exceptional health care through the support of Lovelace Health System hospitals and technology.

Customer Service Coordinator Job Responsibilities:

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
  • CSC also handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.

    Customer Service Coordinator Education and Experience Requirements:
    • High School Diploma or GED
    • Desired: Associate's Degree in related field of study
    • Medical terminology
    • One (1) year of previously related experience
    • Preferred: Previous medical office experience
    • Preferred: Heart Saver
    • Ability to type and enter data efficiently and accurately.
    • Ability to work independently.
    • Ability to communicate effectively.
    • Knowledge of office procedures.
    • Knowledge of insurance plans.
    • Skilled in a variety of software applications.Why Lovelace?
      • Designated uroLift (R) Center of Excellence Provider, Urology, 2019Clinic named Patient Centered Medical Home by National Committee for Quality Assurance, 2017National Committee for quality Assurance Patient-Centered Medical Home (PCMH) Recognition, 2016-2020Lovelace is a drug-free employer with smoke free campuses.

Keywords: Lovelace Medical Center, Albuquerque , Customer Service Coordinator, Hospitality & Tourism , Albuquerque, New Mexico

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