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Customer Service Representative

Company: Construction Seminars, Inc.
Location: Albuquerque
Posted on: November 25, 2022

Job Description:

Construction Seminars, New Mexico's leader in test preparation and continuing education services for contractors is seeking an individual to work directly with our contractor customers in our sales department. Must have excellent communication skills, and the ability to take complex information and explain it on a basic level. Must be comfortable using the computer and learning new programs. Some previous sales experience is a plus, but is not a requirement.The position involves: Contacting and following up with customers that are interested in getting their contractor's license. Educating potential clients of the licensing process. Asking for the business. Creating an outstanding customer service interaction. Using Microsoft Office programs such as Word, Excel, and Outlook. Entering data into a proprietary database program. Various administrative tasksCandidates must be reliable, hard-working, trustworthy, self-motivated, others-centered and have an ability to work both alone, and to collaborate with others on projects. The position requires some writing so good spelling and grammar skills are needed. Candidates must be comfortable with being on the phone for long periods of time and problem solving. Hours are full-time Monday - Friday 8:30-5:30Job Type: Full-timePay: From $16.00 per hourBenefits: 401(k) matchingSchedule: Monday to FridayEducation: High school or equivalent (Preferred)Experience: Customer Service: 1 year (Preferred)Work Location: One location

Keywords: Construction Seminars, Inc., Albuquerque , Customer Service Representative, Hospitality & Tourism , Albuquerque, New Mexico

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