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Housekeeping Supervisor

Company: Atrium Hospitality
Location: Albuquerque
Posted on: September 24, 2022

Job Description:

Hotel:
Albuquerque Embassy Suites

Job Description

Profile:

Reports To: Executive Housekeeper

Equipment: Uniform

Primary Purpose:

The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.

Work Performed:

The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments:

  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards;
  • Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met;
  • Provide direction, support, timely feedback and recognition of performance in keeping with Atrium's performance management standards and Core Values;
  • Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses;
  • Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control;
  • open and close housekeeping department by assigning and monitoring daily operations;
  • Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned;
  • Promote sanitation, safety, and security efforts of the hotel;
  • Assist with scheduling Associates according to business levels;
  • Able to conduct daily stand up with the housekeeping team;
  • Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe;
  • Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
  • Any and all other work as required to complete the primary purpose of the position.


    Qualifications:

    Required Prior Experience:

    Six (6) months of housekeeping and/or related experience

    Preferred Prior Experience:

    Hospitality experience

    Preferred Education:

    High school diploma or equivalent

    Preferred Technology:

    Basic computer knowledge

    Physical:

    Able to lift a minimum of 50lbs occasionally and 25lbs regularly

    Able to bend and squat repeatedly

    Able to walk and stand for duration of scheduled shift

    Other:

    Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays

    In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

    EOE, including disability/vets

    Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Keywords: Atrium Hospitality, Albuquerque , Housekeeping Supervisor, Hospitality & Tourism , Albuquerque, New Mexico

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