Customer Service Representative - Work From Home
Posted on: January 16, 2022
Do you have strong communication skills and outbound collections
experience? Are you looking to start a career in the comfort and
safety of your home? Sutherland is now seeking full-time employees
to join our team. And the best part? You'll be able to interview,
onboard, train and work from home.
As a digital transformation company, Sutherland rethinks and
rebuilds processes for the digital age by combining the speed and
insight of design thinking with the scale and accuracy of data
analytics. We help customers across industries from financial
services to healthcare achieve greater agility through transformed
and automated customer experiences. We have immediate openings for
a Collections Consultant.
As a responsible employer, Sutherland's goal is to protect our
people and communities. We have implemented fully virtual
interviewing, and testing, and we've enabled our employees to
onboard, train, and work from home as you start an exciting new
career with us.
About the Position:
In this role, you get to:
- Demonstrate excellence: Showcase your people skills and
negotiation tactics by managing inbound and outbound calls for
- Define Sutherland's reputation: Work with our customers to find
a win-win solution
- Drive the business forward: Take initiative and work
independently in a target-driven environment; proactively escalate
potential issues to ensure exceptional customer experience.
Excellent verbal and written communication skills and are a strong
Driven by solving problems and meeting goals
Familiar with Microsoft Office tools
Experience in customer service
High school diploma or equivalent
Requirements to work from home:
Excellent Internet connectivity:
Internet access speeds of 2 Mbps upload and 10 Mbps download - the
faster the better!
Wireless and/or satellite Internet Service Providers are not
compatible with our systems.
Productive, quiet and distraction-free, secure place to
A Smartphone (iOS or Android), 4 years old or newer, in which you
will be able and willing to download our app that will be leveraged
for company communications.
Keywords: Sutherland, Albuquerque , Customer Service Representative - Work From Home, Hospitality & Tourism , Albuquerque, New Mexico
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