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Customer Service Coordinator CSC / Film Library / Full Time / Weekends

Company: Lovelace Health System, Inc.
Location: Albuquerque
Posted on: January 15, 2022

Job Description:

Position Description:Customer Service Coordinator, Admitting, Full Time, Weekends We are looking for a Customer Service Coordinator to join our Admitting team in Albuquerque, NM. This full-time job is located at Lovelace Medical Center. An acute care hospital providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, cardiology, stroke care, radiology and oncology services, including the states only Gamma Knife Center for non-invasive radiologic brain surgery. Customer Service Coordinator Job Responsibilities:

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
  • CSC also handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.Position Requirements:Customer Service Coordinator Education and Experience Requirements:
    • High School Diploma or GED
    • Desired: Associate's Degree in related field of study
    • Medical terminology
    • One (1) year of previously related experience
    • Preferred: Previous medical office experience
    • Preferred: Heart Saver
    • Ability to type and enter data efficiently and accurately.
    • Ability to work independently.
    • Ability to communicate effectively.
    • Knowledge of office procedures.
    • Knowledge of insurance plans.
    • Skilled in a variety of software applications. Why Lovelace?
      • Leapfrog Hospital Safety Top Teaching Hospital, 2020
      • "A" grade from Leapfrog Hospital ASafety Grade, 2019, Fall 2020
      • Healthgrades 2020 Specialty Excellence Awards: Pulmonology Care Excellence, 2020; America's 100
      • Modern Healthcare's Best Places to Work, 2016-2019
      • U.S. News & World Report "Best Hospitals," 2019
      • Best Hospitals for Cardiac Care, 2019; American's 100 Best Hospitals for Coronary Intervention, 2019
      • American Heart Association/American Stroke Association "Get with the Guidelines" Stroke Gold Plus Quality Achievement Awards, 20212-2019 (Target Honor Roll - Elite Plus, 2019-2021)
      • American Heart Association/American Stroke Association Target: Stroke Honor Roll since 2012 Lovelace is a drug-free employer with smoke free campuses. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Keywords: Lovelace Health System, Inc., Albuquerque , Customer Service Coordinator CSC / Film Library / Full Time / Weekends, Hospitality & Tourism , Albuquerque, New Mexico

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