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Housekeeping Manager

Company: DoubleTree by Hilton Albuquerque
Location: Albuquerque
Posted on: November 22, 2021

Job Description:

The DoubleTree Hotel believes top tier Team Members deserve some recognition!

By securing a position with us you will be awarded with up to $1,000 in incentives paid throughout your first year! Incentives will be awarded on your 30th day employment PLUS your 6-month anniversary AND again on your 1-year anniversary!

The duties are to ensure that staff of the housekeeping department cleans and maintains guest rooms and public spaces in accordance with client/guest expectations and standards of product and service.

-Oversees staff of Housekeeping Supervisors, House-Persons, and Room Attendants by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
-Interviews, hires and trains room attendants in the procedures and techniques. Training includes detailed instruction on use of chemicals for different surfaces and procedures to report repairs to engineering.
-Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to ensure pay is on time.
-Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.
-Maintains inventories of amenities, chemical and other supplies to ensure items are in stock and reorders in timely manner.
-Coaches, counsels and disciplines staff, when appropriate, to ensure standards are met and assigns staff to additional training when needed.
-Reviews current standards and introduces hotel-wide changes such as those affecting amenity set-ups to ensure hotel is in compliance.
-Coordinates with laundry to ensure room linen is picked up and delivered to meet guest room needs.
-Consults with outside contractors regarding rehabbing or general maintenance of public and guest room areas.
-Performs other related duties as assigned.

Keywords: DoubleTree by Hilton Albuquerque, Albuquerque , Housekeeping Manager, Hospitality & Tourism , Albuquerque, New Mexico

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