ACCOUNT MANAGER
Company: BrightSpring Health Services
Location: Albuquerque
Posted on: April 18, 2024
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Job Description:
ACCOUNT MANAGER
Job Locations
US-NM-ALBUQUERQUE
ID
2024-142015
Line of Business
PharMerica
Position Type
Full-Time
Pay Min
USD $75,000.00/Yr.
Pay Max
USD $85,000.00/Yr.
Our Company
PharMerica
Overview
As a critical member of a dynamic, growing pharmaceutical services
company, you will be vital in the company's success! The Account
Manager of Client Services cultivates and maintains an on-going
strategic relationship with their pharmacy clients. They are
responsible for the ensuring customer satisfaction with pharmacy
services, issue resolution and overall retention of their clients.
Our Pharmacy group focuses on providing exceptional customer
service and meeting the pharmacy needs for hospitals,
rehabilitation hospitals, long-term acute care hospitals, and other
specialized care centers nationwide. Under the general direction of
the Director, Client Services, delivers on the company's value
proposition to its clients. Cultivates and maintains on-going
strategic client relationships and partnerships at all levels of
the organization to achieve the revenue, growth, and retention
goals of PharMerica. This is a remote position where you work from
your home office; requiring 75% travel in and around the posted
location. Ideal location to reside is within commutable distance to
posted location. We offer:
Competitive pay
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environmentShort Term Incentive Bonus If
your passion is service excellence and top-quality care come join
our team and apply today! *Position will be posted for a minimum of
7 business days
Responsibilities
* Deploys advanced, consultative, and strategic approach to account
management. This includes the successful implementation and
promotion of various corporate initiatives
* Engages with the C-Suite, Regional or Facility leadership to
discuss Quarterly Business Reviews and Pharmacy Optimization
Services
* The Corporate Account Manager owns client issue escalation and
resolution process. Working directly with key internal partners,
the Account Manager achieves timely responses on all issues along
with setting proper expectations for clients
* Manages their client base through the company's CRM software.
This includes the tracking and management of activities, tasks,
contacts, and other material events with clients. It will also
document the up-selling of products and solutions, and how those
relate to the overall retention strategy
* On a quarterly or semi-annual basis, is responsible for the
preparation and participation in a Book of Business Review with
Management
* Collaborates and assists the sales team in serving the
account
* Frequently prepares quarterly business review materials,
facilitates client engagement calls, conducts routine client-facing
telephonic training and oversees the implementation of new
facilities. The Corporate Account Manager will also provide
educational materials to facilitate compliance with procedures,
tools, and resources
* Works with other disciplines (credit/collections, contracting,
and marketing) to assure that corporate billing and receivables
standards are achieved
* May attend corporate/networking events and conferences*
Establishes productive, professional relationships with key
personnel in partner accounts
* Performs other tasks as assigned
Qualifications
Education/Learning Experience:
About our Line of Business
PharMerica is a full-service pharmacy solution providing value
beyond medication. PharMerica is the long-term care pharmacy
services provider of choice for senior living communities, skilled
nursing facilities, public health organizations and post-acute care
organizations. PharMerica isone of the nation'slargest pharmacy
companies. PharMerica offers unmatched employee development,
exceptional company culture, seemingly endless opportunities for
advancement and the highest hiring goals in decades. For more
information about PharMerica, please visitwww.pharmerica.com.
Follow us onFacebook,Twitter, and LinkedIn.
Salary Range
USD $75,000.00 - $85,000.00 / Year
Keywords: BrightSpring Health Services, Albuquerque , ACCOUNT MANAGER, Executive , Albuquerque, New Mexico
Click
here to apply!
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