CASE MANAGER SOCIAL WORK I
Company: University of New Mexico Hospitals
Location: Albuquerque
Posted on: March 20, 2023
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Job Description:
Department: CPC Services AccessFTE: 1.00Full TimeShift:
RotatingSign On Bonus AvailablePosition Summary:Manage the
medically related social and emotional needs of patients and their
families as needs impinge on patient medical conditions, treatment,
recovery and safe transition from one level of care to another.
Coordinate care with physicians, nursing staff, case managers and
allied health professionals ensuring that patient outcomes are
achieved within established timeframes and with maximum efficiency
in resource utilization. Conduct high-risk screening, initial and
ongoing psychosocial assessments. Ensure continuity of care through
case management and discharge planning, providing social work
interventions to expedite timely discharges, monitoring patient
outcomes, and analyzing variances. Ensure adherence to Hospitals
and departmental policies and procedures. Patient care assignment
may include Neonate, Pediatric, Adolescent, Adult and Geriatric age
groups.Detailed responsibilities:* PATIENT CENTERED MED - Adhere to
and promote the core expectations of the Patient Centered Medical
Home or Patient Centered Specialty Practice as applicable*
IDENTIFICATION - Identify appropriate patients within designated
specialty area requiring patient case management interventions by
utilizing established procedures including census review, risk
screens, and referral* CASE MANAGEMENT - Provide case management
and discharge planning services in a timely and cost-effective
manner to include patient assessment, planning, implementation,
coordination, monitoring and evaluation* ASSESSMENT - Complete
psychosocial assessment of identified patients whose medical
status, recovery, or timely discharge may be impeded by inadequate
social, environmental, or economic conditions, by inadequate
funding sources, and/or by impaired emotional or cognitive status
including decisional incapacity* ASSESSMENT - Assess patient level
of functioning, including developmental, physical, environmental,
cognitive, behavioral, psychological, economic, social, cultural
and spiritual factors* PATIENT ASSISTANCE - Provide assistance to
facilitate patient recovery, discharge and/or management of an
acute, chronic or terminal illness or condition; assistance may
include education, community referrals, advocacy, and mediation
with patients and families to assist in adjustment to changes in
health status and functioning expediting timely discharge to an
appropriate level of care* OUTCOMES - Identify patients with a
history of medical non-compliance, high resource utilization and
poor outcomes; monitor patient outcomes, re-evaluate plans of care
to accommodate changes in treatment or progress* GOALS & OBJECTIVES
- Assist in resolution of identified barriers and develop
alternative goals and objectives with patients and family members*
DOCUMENTATION - Document assessment data, patient problems,
interventions taken to achieve outcomes and evaluation of patient
progress toward targeted outcomes* LIAISON - Serve as UNMHSC
liaison to state protection agencies for all reports and/or
concerns of patient abuse, neglect or exploitation* LEGAL
COORDINATION - Coordinate with UNMHSC Office of Legal Counsel
regarding matters involving treatment guardianship and/or other
legal issues* COMMUNICATION - Use effective communication
strategies with patients, families, physicians, nurses, allied
professionals and others to achieve desired patient outcomes and
patient satisfaction* CARE COORDINATION - Coordinate
multidisciplinary care planning, including patient care conferences
as appropriate to facilitate resolution of treatment decisions and
timely discharge planning* RELATIONS - Develop and maintain
positive relationships with community agencies and third party
payor sources* EDUCATION - Contribute to education of physicians,
nurses, allied health professionals and students* RESOURCE - Acts
as resource to professional colleagues; provide staff training,
development and consultation as appropriate* DEVELOPMENT - Enhance
professional growth and development through participation in
educational programs, reading current literature, attending
in-services, meetings and workshops* PATIENT SAFETY 1 - Follow
patient safety-related policies, procedures and protocols* PATIENT
SAFETY 2 - Demonstrate proactive approach to patient safety by
seeking opportunities to improve patient safety through questioning
of current policies and processes* PATIENT SAFETY 3 - Identify and
report/correct environmental conditions and/or situations that may
put a patient at undue risk* PATIENT SAFETY 4 - Report potential or
actual patient safety concerns, medical errors and/or near misses
in a timely manner* PATIENT SAFETY 5 - Encourage patients to
actively participate in their own care by asking questions and
reporting treatment or situations that they don't understand or may
"not seem right"QualificationsEducation:Essential:* Master's
DegreeEducation specialization:Essential:* Related
DisciplineExperience:Essential:No minimum experience
requiredNonessential:Bilingual English/Keres, Tewa, Tiwa, Towa,
Zuni, or NavajoCredentials:Essential:* NM LMSW or LPC or
LCSWNonessential:* Licensed Clinical Social Worker in New Mexico*
Licensed Master's Social Worker in New MexicoPhysical
Conditions:Sedentary Work: Exerting up to 10 pounds of force
occasionally (Occasionally: activity or condition exists up to 1/3
of the time) and/or a negligible amount of force frequently
(Frequently: activity or condition exists from 1/3 to 2/3 of the
time) to lift, carry, push, pull, or otherwise move objects,
including the human body. Sedentary work involves sitting most of
the time, but may involve walking or standing for brief periods of
time. Jobs are sedentary if walking and standing are required only
occasionally and all other sedentary criteria are met.Working
conditions:Essential:* No or min hazard, physical risk, office
environment* May be required to travel to various work sites* May
be required or is required to perform on-call duties* May work
rotating shifts, holidays and weekendsDepartment: Care
Management
Keywords: University of New Mexico Hospitals, Albuquerque , CASE MANAGER SOCIAL WORK I, Executive , Albuquerque, New Mexico
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