District Manager - Summit (Albuquerque, NM)
Company: Elior North America
Location: Albuquerque
Posted on: June 24, 2022
Job Description:
Position Summary:To oversee all assigned facilities, ensuring
leadership and guidance in operations, finances, human resources
and client relationships, while providing direct supervision to the
facility Food Service Directors.Key Accountabilities:
- Actively support and apply all company and facility policies
and procedures to ensure the highest quality of service is being
provided to our customers at the lowest possible cost.
- Work with Corporate and/or onsite dietitians to ensure that all
federal and state requirements are being achieved.
- Maintain and update Tegara for each unit within assigned
district.
- Cultivate and maintain business partnerships with clients by
developing a broad knowledge and understanding of clients' and
their customers' needs and expectations, including:
- Establish and maintain internal Quality Assurance and
Assessment processes in each assigned facility, including
inspections, annual client satisfaction surveys, etc. Attend
benchmarking trips (when applicable) to keep the company and its
facilities on the cutting edge of our industry.
- Actively participate in food service related committees within
assigned facilities (if applicable), or otherwise be involved in
and visible at special events within each assigned facility, to
demonstrate the company's team approach and commitment to the
clients that we serve.
- When appropriate, entertain clients by way of
luncheons/dinners, sporting and/or other events, etc., consistent
with company and contract policies and guidelines.
- Plan and develop each unit's operational budgets and
demonstrate an understanding of the company's financial objectives
for each unit. Financial responsibilities include:
- Review financial results weekly and monthly and make necessary
adjustments to improve operational performance.
- Develop a weekly financial plan to include sales, menu and
production records, food purchases, inventory, and labor
productivity to assist each unit in achieving its budget
targets.
- Educate Food Service Directors for each facility in P&L
process (where applicable) and review month-end results for each
facility with its Food Service Director.
- Ensure all established Accounting practices and timelines are
consistently adhered to.
- Provides assistance to the Business Development Director, as
needed, with new business bids, rebids for current
clients/customers, and the development of new programs,
including:
- Renegotiate contract terms and/or fee/pricing increases with
client, when necessary.
- Participate in assessment and Performa development, proposal
writing and presentations, when necessary.
- Manage transition of new business accounts.
- Conduct audits and evaluate each facility's performance in the
areas of food production, menu and recipe standards, sanitation,
uniforms, purchasing, cash systems, inventories, safety, payroll,
human resources compliance and record keeping.
- Demonstrate working knowledge of operational, accounting and
human resources policies and procedures (i.e. new hire process,
payroll, etc.).
- Ensure all human resources and safety practices and policies
are intact and adhered to.
- Hold Food Service Directors and employees accountable for
behavior and performance, following Corrective Action guidelines
when necessary.
- Conduct training and development needs assessment of Food
Service Directors and arrange necessary training, including the
areas of food and cost productions, customer services, team
building, time management, human resources skills, etc.
- Communicate with and assist in developing goals and objectives
for each Food Service Director. Meet with Food Service Directors on
an individual basis to assess goals and areas of opportunity.
- Support Food Service Directors in conducting training and
development needs assessment of employees and assist in arranging
appropriate training sessions/tools.
- Demonstrate an understanding of the company's Vision, Mission
and Goals.
Minimum Requirements:
- High School diploma required.
- Bachelor's degree in culinary arts or related field
preferred.
- Minimum 2-5 years' experience coordinating food service
operations.
- Demonstrated ability to lead and guide teams.
- Strong initiative.
- Strong ability to communicate effectively, both verbally and in
writing.
- Ability to maintain confidentiality of records and
information.
- Skill in the use of operating basic office equipment.
- Ability to travel frequently.
Working Conditions:
- Must be able to remain standing for most of working hours.
- Must be able to lift at least 35 pounds.
- Must be able to work flexible hours and days.
- May be exposed to hot, humid work areas.
- May be exposed to sharp instruments and power driven
equipment.
- May be exposed to caustic chemicals.
About Elior North America Elior North America enhances people's
lives through culinary innovation and a commitment to providing
exemplary service. Our family of companies, with more than 17,000
employees, provides food services and catering to over 1,500 client
accounts in five industry segments across the continental United
States. We are proud to be the fifth largest culinary management
company in the country and excited to be the fastest growing
organization in the industry.We focus on three ingredients for
success to differentiate Elior from our competitors and position
our company as a disruptor in the markets we serve. To support our
ingredients for success and drive our mission and values, we need
talented team members throughout our family of companies.Click here
to view a video about Elior North AmericaElior North America is an
Equal Opportunity Employer. Qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender
identity, disability or protected veteran status.
Keywords: Elior North America, Albuquerque , District Manager - Summit (Albuquerque, NM), Executive , Albuquerque, New Mexico
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