Manager, Enterprise Program Management
Posted on: May 15, 2022
Acts as the general manager for the Continuous Delivery and Release
Program which is of critical importance to the organization.
Accountable for all projects and activities within the scope of the
program including roadmap planning, project execution, and cost
management. Recommends creative solutions for complex problems.
Directly supervise others. Knowledge of Continuous Delivery
concepts a plus.
- Direct management of Enterprise Project Managers which could
include the oversight and responsibility for execution of all
Statement of Work Agile teams; relationship and contract
management, invoice review and approval; and matrix management of
India teams and Scrum Masters.
- Direct oversight of all program activities related to project
execution: * pre-SDLC and funnel management * weekly program
meeting facilitation * cross-team program coordination * determine
enterprise resource (people, equipment, materials) requirements for
multiple project teams * all project activity, including cost
management, timeline/burnups, release readiness, product readiness,
project closure, and project walk-through * project execution
costs, including baseline calculations, scope change impacts, and
labor capitalization for multiple project teams * anticipating
bottlenecks and risks during planning, responding to team
escalations, knowing when to make tradeoffs, and navigating the
balance between business requirements and technical
- Facilitates all replan and roadmap activities including
building tetris boards, execution roadmaps, gathering estimates,
dependency management, clarity on inclusions/exclusions and
creation of special content. Develops and maintains an enterprise
level execution roadmap in line with organizational strategies and
priorities. Communicates changes and impacts.
- Creates and delivers all Product Day updates to Senior
Managers, Directors, and Executive level across IT, Product, and
Service. Manages these updates as a benchmark of the program's
success including project status, exceptions, roadmap changes and
impacts, and program financial health (cap/expense rates). In
addition to accurately informing key stakeholders, these updates
must be leveraged to influence, drive decisions, and create an
overall positive impression of the program.
- Facilitates routine program meetings with key managers and
project team leads to disseminate all relevant information such as
key decisions, roadmap changes, impediments. Uses these meetings to
foster collaboration, influence stakeholders and drive
- Participates in the creation of program strategies to meet the
needs of the business.
- Embraces the practices of team health management and leverages
them to drive improvement in performance and productivity of the
agile teams within the program. Conducts program level health
assessments on an annual basis to identify areas for improvement
with clear action plans and commit to measurable results.
- Maintains in-depth knowledge of the products and services
within the programs of responsibility. Understands and able to
speak to the scope of projects with the programs including the
financial and strategic benefit to the organization. Understands
the priorities of the organization and how they relate to programs
- Fosters and acts as the hub to maintain the partnerships that
enable the program's success. Establishes and maintains credibility
across the organization by being competent, truthful, diplomatic,
empathetic, succinct, and decisive. Demonstrates the skills to
inform, engage and advise others in a clear and concise way.
Understands the relationship between strategy and communication
tailoring content and delivery to achieve desired results.
- Demonstrates the agility to effectively manage multiple and
competing demands simultaneously and to ensure program goals are
still being met.
- Applies advanced and comprehensive knowledge of theoretical
project management and agile concepts, principles, and practices to
provide training and guidance to employees under direct and
indirect supervision. Operates with limited latitude for unreviewed
actions or decisions.
- Bachelor's Degree in IT, Business Management, or equivalent
experience - Preferred
- 5 years of experience in Project Management and Agile
- 5 years of experience in Management.
Keywords: Paychex, Albuquerque , Manager, Enterprise Program Management, Executive , Albuquerque, New Mexico
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