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RECEPTIONIST

Company: UNM Hospitals
Location: Albuquerque
Posted on: February 16, 2020

Job Description:

Job ID 15012875 Category Administrative & Support Services Department Volunteers Location Albuquerque, NM Date posted 02/11/2020Position Summary:This position will be on a rotating shift, requires weekends, evenings and on occasion some days.Greet and receive visitors and callers. Ascertain needs, assist with processes, and appropriately direct visitors and callers. Perform additional clerical duties as assigned. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.Accountability:

  • INTAKE - Greet and receive employees, applicants and other visitors and direct/redirect them appropriately
  • TELEPHONE - Answer multiple lines telephone and direct callers courteously and appropriately
  • TELEPHONE - Take accurate telephone messages that include caller, date, time, nature of call and who the call is for
  • INQUIRIES - Answer routine questions regarding department operations and procedures
  • REQUESTS - Respond to telephone/written requests
  • FORMS - Distribute forms, packets and information to employees and visitors and ensures forms are accurate and appropriate
  • SCHEDULING - Schedule appointments and/or meetings for department personnel as assigned
  • TYPING - Type memos and correspondence as directed by department managers
  • DATA ENTRY - Perform data entry functions
  • SUPPLIES - Inventory departmental forms, supplies and equipment regularly and order and restock as necessary
  • PACKETS - Assemble information packets as assigned
  • LOGS - Maintain computer logs and files of incoming paperwork
  • REPORTS - Prepare special reports for management
  • REPORTS - Create spreadsheets to display statistical data and information for reports
  • AUDIT - Develop, oversee and conduct various routine and special audits, research and correct data to maintain integrity of programsEducation Requirements:
    • High School Diploma or GED equivalentExperience Requirements:
      • 1/2 year (6 months) directly related experienceExperience Requirements - Preferred:
        • Bilingual English/SpanishPhysical Demands Requirements:
          • Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.Working Conditions Requirements:
            • No or min hazard, physical risk, office environmentIT IS THE POLICY OF THE UNIVERSITY OF NEW MEXICO HOSPITALS TO PROHIBIT UNLAWFUL DISCRIMINATION AND PREFERENTIAL TREATMENT ON THE BASIS OF RACE, COLOR, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, ANCESTRY, RELIGION, AGE, PREGNANCY, VETERAN STATUS, SPOUSAL AFFILIATION, GENETIC INFORMATION, PHYSICAL OR MENTAL DISABILITY OR MEDICAL CONDITION.

Keywords: UNM Hospitals, Albuquerque , RECEPTIONIST, Administration, Clerical , Albuquerque, New Mexico

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